What are KPMG Managed Services?

KPMG Managed Services are ongoing, subscription-based services that support and operate critical business processes for organizations. They combine specialized professionals, standardized delivery models, and enabling technologies to help organizations run day-to-day operations more efficiently while adapting to changing business needs.

How do modern managed services go beyond traditional outsourcing?

Modern managed services go beyond traditional outsourcing by focusing on continuous outcomes rather than one-time cost reductions. They support knowledge-intensive processes, use advanced technologies such as automation, analytics, and artificial intelligence, and are designed to evolve over time as business requirements change.

KPMG Managed Services

KPMG Managed Services combine advanced technology, specialized teams and an outcome-focused approach to run your critical business functions. Go beyond traditional service delivery—and traditional results—with modern managed services from KPMG.

Insight

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Orchestrating AI‑driven transformation with managed services

The 2026 KPMG Managed Services Outlook highlights a major shift in managed services industry trends in the US. The report shows how AI‑enabled managed services are driving transformation by helping organizations orchestrate complexity, manage risk, and move faster.

Cloud platform management
Cloud platform management is a managed service where KPMG runs, optimizes, and evolves your enterprise cloud platforms for continuous value with AI-enabled managed services.

We help you:
- Keep your cloud platforms running smoothly with 24/7 monitoring and rapid issue resolution.
- Accelerate adoption of new features and AI tools for greater value.
- Automate and integrate workflows to boost efficiency and innovation.
- Improve performance and reduce costs with proactive management and analytics
+3 services
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01

Powered evolution

Powered evolution is an ongoing managed service that continuously optimizes and adapts your business functions, ensuring you stay ahead in a rapidly changing business landscape.
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02

Managed application and cloud services (MACS)

KPMG MACS helps organizations modernize, secure, and optimize their IT ecosystem with AI-enabled managed services that elevate operations and accelerate innovation.
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03

Testing as a service

KPMG testing as a service is a scalable suite of accelerators for software testing, including modern tools and experienced teams, that support faster time-to-market and higher-quality products.
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Cyber managed services
KPMG Cyber Managed Services is a human-led, AI-enabled service that helps organizations strengthen, modernize, and continuously improve their cyber defenses by integrating advanced technologies, specialized teams, and automation.

We help you:
- Manage digital identities for secure, efficient access and governance.
- Uncover and address vulnerabilities with continuous security testing.
- Detect, analyze, and respond to cyber threats across your enterprise.
- Assess, monitor, and reduce cyber risk to strengthen resilience and compliance.
+4 services
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01

Managed identity services

Managed identity services help you strengthen security, improve user experience, and reduce operational burden by continuously managing digital identities, access, and entitlements with scalable governance and automation.

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02

Managed security testing

Managed security testing helps you proactively identify and address vulnerabilities across your applications and infrastructure through continuous testing, attack simulation, and actionable insights.

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03

Cyber threat management

Cyber threat management provides enterprise-wide visibility and rapid response to threats through AI-enabled analytics, threat hunting, and managed detection and response.

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04

Managed cyber risk

Managed cyber risk helps you reduce exposure, improve compliance, and manage third-party and enterprise risks through ongoing assessment, monitoring, and governance.

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Functional transformation
Functional transformation is delivered as a managed service where KPMG runs your core business functions, helping you overcome the complexity, competing priorities, and resource constraints of in-house management.

We help you:
- Get to market faster with more agile operations.
- Gain access to better data and more powerful insights.
- Develop smarter and more accurate forecasts.
- Create new value for the business beyond operational efficiency.
+5 services
01

Finance as a service

Finance as a service elevates your finance operations by combining advanced AI and cloud solutions with the guidance of skilled teams.
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02

Learning as a service

Learning as a service is a scalable, on-demand solution that empowers your workforce to build critical skills and drive business success with customized training and advanced technology.
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03

Tax managed services

Tax managed services help you navigate complex tax obligations using leading-practice support, automation, and analytics, helping you improve filing accuracy and compliance and reduce regulatory risk.
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04

Legal managed services

Legal managed services streamline your legal and contracting functions with technology-driven workflows and flexible resources, helping you reduce costs and accelerate business cycles.
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05

Intelligent customer service

Intelligent customer services delivers fully managed, AI-enabled contact center operations that elevate customer experiences and boost operational performance.

Risk and Compliance
Our modern managed services help you manage evolving risk and complex compliance requirements, with solutions backed by AI and automation, advanced analytics, and skilled teams.

We help you:
- Streamline risk management with domain and industry knowledge.
- Automate compliance processes to increase efficiency.
- Reduce your organization's exposure to financial and regulatory risks.
- Protect your reputation and inspire stakeholder trust.
+4 services
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01

Financial crimes and AML

Our managed services for financial crimes and AML help you navigate complex tracking requirements to lower costs, protect your reputation, and inspire stakeholder trust.
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02

Grants management

The KPMG Smart Grants Platform is a custom digital solution that transforms the grants process using an AI-enabled, cloud-hosted platform and deep government experience, driving better outcomes for clients and their communities.
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03

Know your customer

Know Your Customer (KYC) managed services that modernizes customer onboarding and compliance operations using a powerful mix of skilled professionals and AI-enabled systems, helping strengthen compliance and reduce costs and risks.
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04

SOX / internal controls

Our modern managed service helps you address Sarbanes-Oxley (SOX) compliance with automation, efficiency, and deep expertise.
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Modern managed services are a critical lever for cost reduction, resilience, and ongoing transformation. KPMG research finds that 8 in 10 companies expect expanded enterprise-wide managed services to drive long-term value.

Long-standing approaches to service delivery can only take you so far. KPMG Managed Services propel the shift from transactional outsourcing to a strategic, modern business operations, integrating expanded capabilities to help you gain and sustain advantage.

Scope: Covers knowledge-intensive processes, not just basic tasks, handled by highly skilled teams.
Technology: Uses sophisticated technologies like AI, automation, and advanced data to continually optimize performance.
Model: Delivered as an as-a-service subscription with predictable costs and clear, outcome-focused SLAs.
Goal: Designed to support ongoing transformation and create new value, not just reduce costs.

Go beyond the back office

Modern managed services span front-, middle-, and back-office processes so you can transform customer-facing, decision-support, and operational functions in one model. Seize high-value opportunities embedded throughout your business—from finance and tax, to risk and compliance, to sales and customer service.

Go beyond cost savings

KPMG Managed Services can reduce total cost of operations by 15–45 percent, but the bigger value comes from speed to market, better insights, and continuous transformation. Our skilled teams bring leading practices, data-driven decisioning, and automation to help you launch faster, optimize performance, and unlock new value.

Go beyond technology

Technology alone doesn’t transform a business—people, processes, and operating models do. We bring cloud, AI, and intelligent automation together with deep functional and sector expertise to design, operate, and evolve the services your business relies on every day.

WHY KPMG

How KPMG delivers modern managed services

KPMG combines advanced technology, deep functional and sector expertise, and leading practices to handle knowledge-intensive processes across the business—both non-core and core—while driving your strategic priorities. Our subscription-based services are designed to offer predictable costs, any-shore delivery, and the option to flex up or down to meet fast-changing needs.

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Strategic collaboration Outcome-based approach Access to specialized talent Market-leading alliances

Strategic collaboration

Advanced technologies are critical for the operations of the future, but the most successful transformations have people and tech working in harmony. That’s why we bring collaborative professionals with deep business, technical and industry expertise, along with strong advisory capabilities. So you can accelerate transformation—and sustain it with nimble operating models that continue to evolve.

Outcome-based approach

KPMG Managed Services can help—by handling knowledge-intensive processes across your enterprise on a subscription, as-a-service basis. This approach has the potential to reduce your total cost of operations by as much as 15 to 45 percent, in addition to driving priorities like resilience, customer and employee retention, and stakeholder trust.

Access to specialized talent

Do you have a talent mix that can flex to meet changing priorities? Use our domain expertise, credentials, and sector-specific knowledge to support your growth ambition.

Market-leading alliances

KPMG has alliances with many of the world’s leading technology providers, including Microsoft Azure, OpenAI, Oracle, and Workday. You also get access to the KPMG portfolio of intelligent automation, artificial intelligence, and robotic process automation. So your transformation can benefit from relevant digital capabilities as well as our professionals’ knowledge, experience, and commitment to continuous process improvements.

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Client Story

See how KPMG Managed Services helped elevate one client’s enterprise technology operations.

Transforming a traditional firm for the modern era

How we made a money manager’s technology infrastructure as sophisticated as its investment strategies

Managed Services by sector

Asset Management

Stay ahead in a rapidly evolving industry with data-driven insights. Our asset management solutions help enhance reporting, optimize operations, and navigate regulatory complexities with confidence.

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Banking and capital markets

Our enhanced service delivery for financial services enables our clients to streamline compliance, reduce risks, drive efficiencies, and foster innovation.

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Government

Modernize operations and enhance public services with support from our highly skilled teams and their deep industry experience in the public sector. We help governments improve efficiency, strengthen security, and drive digital transformations.

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Healthcare

Our managed healthcare solutions help organizations improve efficiency, manage risk, and drive innovation, powered by breakthrough technologies, enhanced data and analytics, and our professionals’ deep experience in this space.

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Industrial manufacturing

Navigate industry disruptions with managed services designed to enhance operational efficiency, integrate advanced technologies, and drive sustainable growth in the manufacturing sector.

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Insurance

Elevate your operations, streamline compliance and reporting processes, and enhance your data and insights with KPMG Managed Services, backed by leading technologies and professionals with extensive industry experience.

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Life Sciences

Companies are using managed services to drive innovation, reduce costs, and stay compliant.

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Explore fresh thinking and actionable insights that address critical issues your organization faces.

In a recent survey of clients by Source, KPMG was ranked the #1 firm for quality of work and recognized as the leading authority in risk consulting in the US. The firm was also named one of America’s best management consulting firms by Forbes.

1: Source Perceptions of Consulting in the US, 2025
2: Forbes Media LLC, 2025
3: Source Perceptions of Risk Firms in 2024

Find out why companies choose KPMG

Bassam Khattab

Partner, Advisory, Managed Services US Leader, KPMG LLP

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Cory Krutis

Principal, Advisory, Managed Services, KPMG US

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Bassam Khattab

Partner, Advisory, Managed Services US Leader, KPMG LLP

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Cory Krutis

Principal, Advisory, Managed Services, KPMG US

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Enhance stakeholder trust that makes the difference.

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KPMG Managed Services

What are KPMG Managed Services?

How do modern managed services go beyond traditional outsourcing?