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      Latest insights

      Adapting for the future: building resilience, embracing AI responsibly and transforming workforce strategies

      AI is transforming industries with GenAI, Agentic AI, ethical practices, and tailored solutions driving innovation and sustainability

      AI-driven transformation across India’s healthcare value chain amid the rapidly evolving landscape of digital health adoption

      Agentic AI is the defining leap that will empower telcos to transcend automation and architect the future of intelligent, self-driven connectivity

      Emerging trends and data quality imperatives across industries drawn from experiential insights and introduces a structured approach for AI enablement

      The AI outlook - The role of AI in shaping tomorrow’s world

      Explores AI’s impact on business, society, and sustainability, with insights from Indian leadership and global trends
      The AI Outlook - The role of AI in shaping tomorrow’s world

      AI Frontiers

      Watch KPMG’s leaders share their views on harnessing the power of AI to unlock unprecedented value and solve seemingly impenetrable problems in the latest episodes of AI Frontiers produced by Reuters Plus

      Hear from the experts

      India’s 6G infrastructure is taking shape with AI at its core. AI adoption is expanding rapidly across sectors, while industrial manufacturing is emerging as the next frontier for intelligent automation.

      Akhilesh Tuteja shares his views on what does it take for an energy enterprise to be AI-first.

      Sushant Rabra shares his views on advanced AI and analytics models on supply chain.

      S Sathish shares his views on intelligent manufacturing and how AI is a critical enabler for resilience, precision, and growth.

      Anvesh Thakker shared insights on how the global energy transition is becoming increasingly politicised amid current geo-political tensions, and whether India is on track to meet its 2030 goals. The role of AI in shaping renewable energy and how Indian corporates are adapting to this technology, while examining transition challenges in a volatile environment influenced by the US, China, and Russia.

      Anish De shares his insights on if AI solve energy’s cost, reliability & sustainability crisis, in the new episode by Reuters Plus for KPMG in India.

      Anish De talks about how AI is transforming the energy sector by enhancing operations, improving customer service, and managing networks efficiently.

      Dr. Puneet Mansukhani, KPMG in India on how AI revolution, sustainability and globalisation are redefining Asia’s retail growth trajectory.

      We have moved from generate AI to agentic AI which is completely transforming organisations. Leaders in the energy sector are accelerating their digital transformation enabled by modern AI. The entire energy sector is keenly observing how this new suite of technologies can be brought to bear to make energy clean, efficient, and sustainable.

      In conversation with Bikram Sing Bedi, Vice President and Country Managing Director of Google Cloud, India Region to uncover how AI is expected to change our lives and whether it will fulfill its promise or is just a hype.

      Hemant Jhajhria talks about how AI will affect the banking sector and key trends in BFSI sector at the Business Today Economy and Banking Summit.

      Driving growth with AI trends

      Purushothaman KG

      Partner and Head Technology Transformation, Sector Head - Telecommunications

      KPMG in India

      • 5G evolution: Optimisation through Intelligent RAN

        The future of 5G lies in embedding intelligence directly into the network. With Intelligent RAN, telecom operators can unlock greater efficiency, faster performance, and more adaptive, smarter connectivity.

      • From automation to autonomy

        Successfully adopting agentic AI demands a fundamental revisit of operating models, technology stacks, and platform architecture—alongside workforce capabilities and governance frameworks. Our report outlines a strategic roadmap for Indian telcos to evolve from pilot initiatives to enterprise-scale AI deployment, enabling intelligent, autonomous networks that deliver enhanced customer experiences and sustainable business outcomes in a fast-changing digital environment.

      • Building India’s AI infrastructure

        India stands at a pivotal moment in its AI journey, with the potential to build infrastructure that not only powers innovation but also drives inclusive societal transformation. By leveraging its digital public platforms, investing in compute capacity, and fostering public-private collaboration, India can democratise access to AI. A strong focus on skilling, ethical governance, and regional innovation will ensure that AI serves both urban and rural communities, propelling the nation into its next leap of growth and global leadership.

      Akhilesh Tuteja

      Partner & National Leader, Clients and Markets

      KPMG in India

      Agentic AI is more than a technological advancement - it is a strategic paradigm shift that empowers telecom operators to move from reactive to autonomous systems. This transformation will unlock new levels of operational efficiency, customer personalization, and revenue growth. India’s unparalleled scale, data richness, and innovation ecosystem uniquely position it to lead the global telecom AI revolution, creating models that others will follow.

      Atul Gupta

      Partner and Head - Digital Trust and Cyber

      KPMG in India

      Cyber resilience: Building a nationwide threat intelligence and response ecosystem

      In a constantly evolving connected world, the need to collaborate in cyber is fundamental. Building a unified intelligence and response ecosystem allows to detect, analyse and be proactive in managing cyber threats that enables in securing digital ecosystem which powers the digital economy of the country.

      Sushant Rabra

      Partner and Head, Digital Strategy, Solutions and Insights

      KPMG in India

      Edge AI: Unlocking Value from Farms to Factories

      Edge AI is transforming industries by enabling immediate, data-driven decisions at the point of action. It bridges technology and operational excellence, unlocking efficiency, productivity, and competitive advantage from farms to factories.

      Rahul Hakeem

      Partner, Technology, Media and Telecom

      KPMG in India

      Digital infrastructure first: How passive and active infra are bridging AI potential and rural progress

      Digital infrastructure is the backbone of AI-driven progress in rural India. By integrating advanced technologies with local ecosystems, we can drive innovation, empower communities, and create long-term value for both society and the economy.

      Sonica Bajaj

      Partner, Clients and Markets and COO, KPMG Global Cyber Business

      KPMG in India

      • Digital infrastructure first: How passive and active infra are bridging AI potential and rural progress

        Building an inclusive AI ecosystem requires infrastructure that is robust, scalable, and accessible to all. It is the bridge that turns technological potential into practical outcomes, transforming lives, industries, and the broader digital economy.

      • Rewriting the rules: Gen AI and the future of enterprises

        From automating workflows and enhancing customer experiences to optimising telecom infrastructure and network operations, Gen AI is becoming a core driver of transformation. As businesses adapt to this shift, those that integrate Gen AI responsibly and at scale will lead in innovation, operational efficiency, and market relevance in the digital-first era.

      Navin Agrawal

      Global Lead Partner – Chairman Accounts, Head – India UK Corridor

      KPMG in India

      Edge AI: Unlocking Value from Farms to Factories

      Edge AI is becoming the control tower of modern industry, bringing real-time, data-driven decision-making to the point of action. For India, it’s a convergence of scale, telecom reach and startup innovation. We are uniquely positioned to architect an ecosystem that can act as an economic accelerator, powering productivity, inclusion, and global leadership, making Edge AI, the heartbeat of India’s next trillion-dollar digital leap.

      Maneesha Garg

      Partner & Head – Managed Services, Forensic, F&A, HR, Learning, Insight Led sales, Digital business operations and Sourcing

      KPMG in India

      Women in tech - diverse minds, disruptive minds

      As the tech landscape changes rapidly, the risk of biases becomes exponential, because when AI learns from data that is not representative of all of voices, inequality scales faster. The only way is to make women’s perspective and their participation integral to the design and direction of fair and responsible technology.

      Abhishek Kishore Gupta

      Partner, National Sector Lead TMT IM&A GCC

      KPMG in India

      Future gadgets: Designed and built from India

      We are moving beyond the assembly line. The 'Designed in India' era is here, and it's powered by a new trinity: the ambition of our silicon, the intelligence of our software, and the ingenuity of our frugal design. This fusion is our formula for creating the next generation of intelligent, accessible devices for the world.

      Ayush Gupta

      Partner

      KPMG in India

      Intelligent, adaptive, secure: The rise of autonomous networks

      Telecom networks are evolving from being managed to being intelligent. Autonomous systems that can adapt, heal, and secure themselves are redefining performance and reliability, marking a shift where networks don’t just connect India’s future, they continuously optimise it.

      Sidhartha Gautam

      Partner and Lead - Auto & Industrial Manufacturing Sector, Risk Advisory

      KPMG in India

      Responsible AI: India’s role in global governance and societal impact

      India is uniquely positioned to lead the global conversation on Responsible AI and digital ethics, given its scale, diversity, and democratic values. By developing inclusive and transparent governance frameworks, India can set global benchmarks for ethical tech deployment.

      Shalabh Saxena

      Partner in Consulting – Risk Advisory

      KPMG in India

      Rewriting the rules: Gen AI and the future of enterprises

      Generative AI is no longer a future trend—it’s reshaping how enterprises operate, innovate, and compete. In India, the convergence of telecom infrastructure, startup agility, and rich data ecosystems creates a unique opportunity to lead globally. Success will come to those who scale GenAI responsibly, collaboratively, and with purpose.

      Sumit Kapoor

      Partner, Risk Advisory, Head – Our Impact Plan

      KPMG in India

      Is 5G fueling the enterprise shift?

      5G is driving a profound shift across industries by accelerating automation, boosting efficiency, and fostering innovation. As adoption gains momentum, it is essential to address persistent challenges such as high infrastructure costs, regulatory barriers, and a developing device ecosystem.

      Manoj Sharma

      Partner, DT-Cyber Assurance

      KPMG in India

      Responsible AI: India’s role in global governance and societal impact

       India, as the world’s largest democracy and a fast-growing technology hub, is uniquely positioned to contribute to global AI governance frameworks. India can leverage its policy expertise, tech talent, and startup ecosystem to shape responsible AI aligned with global standards.

      Rajesh Mishra

      Partner, C&O – Insight-led Sales

      KPMG in India

      Is 5G Fueling the Enterprise Shift?

      Besides network upgrade, 5G is a tailored programmable platform integrating IoT, AI & Edge computing that shall truly fuel the enterprise shift especially for industries like manufacturing, logistics, ports.

      Shobhit Agarwal

      Partner
      India Global

      AI-assisted Radio Access Networks or Intelligent RAN enables proactive data driven decisions, helps optimise network performance and creates competitive advantage for enterprises operating in a rapidly changing digital landscape.

      Nikita Mehta

      Partner
      Tax-CBT-ICE-DEL

      Women in tech - diverse minds, disruptive minds

      Effective use of technology to solve organisational problems requires diverse minds & disruptive ideas to come together. More diversity in terms of geography, gender, culture and education fuels creativity & innovation to achieve success in this constantly evolving business environment.

      Yogesh Sharma

      Partner
      DigitalSolns-Strategy&Insights

      'Shaping the network economy: The NaaS imperative

      In today’s digital-first world, networks are no longer just infrastructure—they’re lifelines of innovation. NaaS empowers organisation to scale, adapt, and evolve with unmatched agility. It’s more than a technological shift; it’s a mindset revolution that redefines how businesses operate, collaborate, and grow. By embracing NaaS, we shape an economy built on resilience, speed, and intelligent connectivity.

      Vibhav Pachori

      Partner
      DT-Cyber Strategy and Govn

      Telecom network defense: Fortifying the digital frontier

      Telecom networks are critical infrastructure, and their defense ensures reliability, trust, and continuity. Organisations must adopt proactive strategies to safeguard digital operations and protect business value.

      Aseem Sharma

      Partner
      Technology, Life Sciences and Aviation

       

       

       

       

      Is 5G fueling the enterprise shift?

      5G allows enterprises to move from incremental change to strategic transformation. It enables rapid innovation, operational efficiency, and the ability to deliver new services at scale.

      Vishnu Pillai

      Financial Services Technology Leader, Office Managing Partner - Kochi

      KPMG in India

      • Shaping the future of responsible digital lending: Policy, innovation, and consumer protection

        Policy innovation in fintech must be guided by foresight and fairness. India’s digital lending frameworks should not just respond to disruption—they must anticipate it, shaping a future where consumer rights are embedded in every line of code and every financial transaction.

      • India’s fintech evolution…from growth to resilience

        India's fintech sector is entering a phase where trust, not just technology, will define success. As the industry scales, resilience, governance, and regulatory alignment must be embedded into the very architecture of innovation. The Trust Score 1.0 is a step toward institutionalizing transparency and reliability—hallmarks of long-term value creation. Regulation, when treated as a design principle rather than a constraint, becomes a catalyst for credibility, enterprise adoption, and capital inflow. The future belongs to fintechs that pair agility with accountability, and speed with systemic integrity

      Akhilesh Tuteja

      Partner & National Leader, Clients and Markets

      KPMG in India

      Digital credit infrastructure: Are we ready for the next 100 million borrowers?

      A good credit system is more than finance; it’s a combination of technology, governance, ethics, and trust. Scale alone doesn’t matter. It’s the responsible, inclusive, and resilient design that determines long-term impact.

      Kunal Pande

      National Leader - Digital Trust for Financial Services Sector, National Co-Head - Digital Risk and Cyber

      KPMG in India

      Guardrails for responsible implementation of AI in securities markets

      Responsible AI must be anchored in governance by design, supported by strong capacity across data, models, technology, and people skills to manage risks.

      Equally important is a balanced regulatory approach - targeting high-risk areas while enabling innovation to thrive responsibly in the evolving AI-driven securities market ecosystem.

      Nitin Saxena

      Partner

      KPMG in India

      Responsible and ethical data sourcing for AI deployment

      With the IndiaAI Mission and the RBI's free AI framework, India has already laid the groundwork for governing ethical data sourcing at scale. Given our diversity and the remarkable pace of last-mile digital adoption, we are not just witnessing transformation — we are shaping it. India now stands uniquely positioned to lead the world in building AI that is both ethical and responsible by design.

      Yezdi Nagporewalla

      Chief Executive Officer

      KPMG in India

      From a focused internal dialogue to a global platform for action — ENRich has come a long way. Over 16 years, it has grown in scope, stature, and relevance, becoming a catalyst for conversations that matter. This year’s theme reflects a powerful truth:

      Sustainability is no longer an aspiration – it’s a test of resilience

      As India continues to lead global growth, driven by strong domestic demand and macroeconomic stability, the energy sector stands at a pivotal moment.

      Looking ahead to 2030, the modern energy enterprise will be transformed – with AI at the core and GCCs as the engine of execution. Three priorities will define this transformation:

      • Embed AI across the enterprise – from operations to decision-making
      • Reimagine structures and operating models – with GCCs at the center
      • Elevate culture and ways of working – because transformation is as much about people as it is about technology
      Anish De

      Global Head for Energy Natural Resources & Chemicals (ENRC)

      KPMG International

      • The energy sector is undergoing a profound transformation. Traditional operating models are no longer sufficient, and customer expectations are evolving rapidly. GCCs are emerging as the nerve centres of energy – enterprises combining AI, analytics, and talent to drive operational excellence and innovation. Organisations that embrace this shift can convert cost into capability and deliver truly customer-centric energy solutions 

      • The energy transition requires greater private sector engagement. For this, incentives are essential—both to attract capital and to align risk-return expectations. Without targeted incentives, private players will remain cautious, and the pace of innovation and deployment will remain constrained

      • The energy transition requires greater private sector engagement. For this, incentives are essential—both to attract capital and to align risk-return expectations. Without targeted incentives, private players will remain cautious, and the pace of innovation and deployment will remain constrained

      • As disruption becomes the norm, the energy enterprise is undergoing a profound transformation. Fossil fuels continue to dominate, but the real shift is happening beneath the surface — where AI and tech are laying the foundation for a new energy architecture.

        GCCs (Global Capability Centers) are emerging as a decisive lever — driving structure, governance, and execution. And India remains the nucleus of GCC innovation, shaping the future of enterprise transformation.

        Some home truths have surfaced in 2025:

        • We are a projects economy - To scale sustainably, we must evolve into a products economy - one that builds for longevity and global relevance.
        • We must move upstream - investing in capital goods, innovation, and research to build strategic depth and resilience.

        The energy enterprise of 2030 will be intelligent, agile, and deeply integrated — powered by AI, governed by GCCs, and shaped by a culture of innovation 

      Akhilesh Tuteja

      Partner & National Leader, Clients and Markets

      KPMG in India

      • AI is unlike anything humanity has faced. One of the major shifts we are seeing is the rise of AI agents. These systems are designed to reduce or even remove the need for humans in the decision-making loop. Unlike traditional AI tools that assist humans, agentic AI often operates on the belief that people can be slow, inconsistent, or biased in their choices. By contrast, AI agents aim to act autonomously, making decisions and taking actions at machine speed. This raises an important challenge: rather than relying on AI to think for us, we must learn how to think with AI. The future of work, business, and even everyday decision-making will depend on how well we understand when to trust AI systems, when to guide them, and when to step in as humans to provide context, judgment, and oversight

      • Pure research is not enough – speed of commercialization is equally critical. Only when technologies are swiftly commercialised can they become affordable, accessible, and truly transformative. We must also overcome barriers to cross-border knowledge sharing, which risk slowing down global technological convergence 

      Shalini Pillay

      India Leader - Global Capability Centres

      KPMG in India

      • Global Capacity Centres are transcending their transactional origins to become strategic engines of transformation. With advanced AI, integrated digital platforms, and specialised talent, GCCs empower energy companies to innovate at scale and respond swiftly to market shifts. By 2030, GCCs will orchestrate intelligence, efficiency, and resilience across the entire energy value chain 

      • The GCC model will evolve despite geopolitical headwinds. Its future lies in technofunctional capabilities. India’s talent pool remains our greatest strength, but if not reskilled for a changing environment, it could also become our greatest vulnerability 

      Sunit Sinha

      Partner and Head – Human Capital Advisory Solutions

      KPMG in India

      GenAI becomes a copilot, not an autopilot. In the context of HR, leaders and professionals should define the purpose and ethical boundaries of AI use (setting intent), critically assess AI-generated recommendations (validating outputs), and remain accountable for the final decisions and their impact on people and culture (owning outcomes).

      Unaise Urfi

      Partner

      KPMG in India

      India stands at the cusp of an AI revolution and telecom industry will be its catalyst. We are rapidly advancing towards 5G-advanced and 6G on a global scale. The work being done by our telecom community in engineering these breakthroughs is absolutely essential, putting the industry front and center in this transformative revolution.

      Manuj Ohri

      Partner and Co-Lead, Customer & Operations - Commercial

      KPMG in India

      In these transformative times, Bharat is witnessing a surge of digital-native consumers with rising expectations for personalisation and seamless brand experience. AI is enabling companies to meet these demands through unprecedented levels of hyper-personalisation and intelligent operations from sensing and forecasting to real-time optimisation.

      As consumer interactions shift to vernacular, AI-driven conversations through virtual assistants and influencers will redefine engagement. To thrive, businesses must embrace a consumer-first mindset, strengthen data and analytics, foster agile AI integration, and prioritise collaboration over isolation; balancing speed with strategic focus.

      Namrata Rana

      Partner and National Head for ESG

      KPMG in India

      The global economic paradigm is changing as companies are under tremendous pressure from people across the world to account for the social impact of their businesses. Moreover, endless growth with profit as the sole metric is no longer sustainable. The consequences of social and environmental imbalance are mostly seen in the long term. If allowed to go unchecked, the disruption caused may cause a significant dip in growth and corporate valuations.

      Purushothaman KG

      Partner and Head Technology Transformation, Sector Head - Telecommunications

      KPMG in India

      India’s tech ecosystem is uniquely positioned to leapfrog into the intelligent enterprise era, with 81% of technology firms planning to systematically integrate AI into their products and services within the next 12 months. The strategic integration of AI can redefine our global competitiveness, as 63% of enterprises are set to increase AI spending by more than 10% in the coming year.

      However, realising AI’s full value requires a concerted effort - underscoring the importance of robust governance frameworks, talent development, and embedding AI into core business operations. Organisations that proactively embrace these imperatives will not only drive innovation but also set new benchmarks in delivering value and efficiency..

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      Discover narratives that highlight the challenges our clients faced, the services we provided, and the results they achieved. These case studies offer a detailed look into our collaborative process, demonstrating our commitment to understanding each client's unique needs and delivering customised services that drive success.

      Global insights

      How can organizations integrate AI into their security operations without adding further complexity or risk?

      How can organizations integrate AI into their security operations without adding further complexity or risk?

      How can organizations integrate AI into their security operations without adding further complexity or risk?

      How can organizations integrate AI into their security operations without adding further complexity or risk?

      Learn how to navigate this revolutionary phase of the AI journey through a framework for optimizing agent use, guidelines for overcoming key barriers, and practical actions to take now

      How can organizations integrate AI into their security operations without adding further complexity or risk?

      How can organizations integrate AI into their security operations without adding further complexity or risk?

      Our report examines legal AI use cases such as contract management, legal risk mitigation and operational efficiency – and offers a roadmap for leaders to transform their department.

      Key risks, governance challenges and what banks should do to prepare for responsible AI adoption

      Explore opportunities to improve the management of technology risk

      A blueprint for creating value through AI-driven transformation

      Building trust, compliance and performance

      Key Contacts

      Akhilesh Tuteja

      Partner & National Leader, Clients and Markets

      KPMG in India

      Purushothaman KG

      Partner and Head Technology Transformation, Sector Head - Telecommunications

      KPMG in India

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