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Health and Human Services

Helping health and human services agencies deliver more effective, efficient, and accessible services to drive better constituent outcomes.

At KPMG LLP, we understand that the landscape of health and human services is rapidly evolving, and staying ahead requires a strategic approach that puts people, data, and integration at the forefront. We have a team of over 500 Partners and professionals that are dedicated to serving health and human services agencies. We bring deep functional and industry experience across the health and human services landscape, including integrated eligibility, Medicaid, child support engagement, child welfare, Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), housing, and unemployment insurance.

Our focus is firmly on helping agencies transform outcomes for those they serve. We empower agencies to not only enhance service quality and operational efficiency but to also shape the future of health and human services.

Driving improved constituent outcomes

We understand the intricacies and pressures of delivering critical services within a complex healthcare, policy, and business environment. Our wide range of services spans the health and human services sector—from Medicaid and children and family services, to integrated service delivery and economic mobility.

Medicaid

We are a trusted market leader Medicaid Enterprise System and service delivery transformation.

Children and Family Services

We help you drive better outcomes across child support, child welfare, and early childhood programs.

Integrated Service Delivery

We help you navigate the dynamic landscape of public benefits.

Economic Mobility

We help you empower individuals and families to achieve long-term stability.

The KPMG Resource Integration Suite

Future-ready, modular program and enterprise integration solutions

 

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Explore our latest insights
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Understanding the weak points of HHS security

Five things you can do to start improving your agency’s cybersecurity posture
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SNAP Program Integrity and the National Accuracy Clearinghouse

Elevating Supplemental Nutrition Assistance Program (SNAP) Integrity
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Navigating SNAP transformation in a postpandemic world

An opportunity to embrace change, reevaluate delivery strategy, and work toward timely and accurate SNAP delivery.
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Child welfare system modernization

Tackling resistance to change
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Crisis in childcare and the state of work in America

Access to childcare is becoming a headwind to economic growth.
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Integrated eligibility’s time has finally arrived

Why it’s time to rethink your approach to integrated eligibility systems modernization
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Cutting through the hype of GenAI in HHS

What HHS agencies need to understand about GenAI
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Why hire a Medicaid enterprise system modernization systems integrator

What to consider when addressing the SI role for your MES Modernization project.
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Reflections from the 2024 State Healthcare IT Connect

Key trends and developments in health and human services transformation
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Unprecedented times have given way to unprecedented challenges: the lingering effects of a global pandemic and emerging infectious diseases; ongoing concerns about healthcare costs, transparency, access, and outcomes; efforts to improve rural health infrastructure; and a renewed focus on the adoption of AI to name a few.
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Transforming the future of Medicaid

How social, technological, economic, and regulatory trends are shaping the future of Medicaid
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From Replacement to Reinvention

Uncovering the keys to People-Centric, Technology-Enabled Medicaid Transformation in New Mexico
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Digital Equity in Affordable Housing

KPMG's approach to digital equity within affordable housing
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Achieving Medicaid transformation value

A three-step, business-first approach
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The integration imperative

The backbone to Medicaid Enterprise System modernization
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On the Way Home: Streamlining Housing Vouchers

Innovative strategies to supporting housing stability in your community.
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How COVID-19 highlights the need for HHS integration

Five care delivery shifts that reinforce the integration imperative
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Unwinding COVID-19 Flexibilities January 2023 Update

Key considerations for Medicaid and CHIP programs
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Bolstering states’ fraud and equity programs

When unemployment insurance modernization is equity centered, better outcomes can be achieved for all
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Are you audit ready? Policy compliant? Confident?

Ensure your organization is prepared across the board for future audits and drive peak efficiency through continued policy compliance readiness.
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Modern Government | Connected by open technology

Government IT leaders can enable increased agency collaboration with open source technology across any hybrid or multi-cloud environment.
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Improving maternity care in Medicaid

Leveraging uniform, transparent reporting
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Rising tides lift all schools

School-based Medicaid revenue and compliance opportunities

    Our qualifications

    We provide experience, resources, and knowledge to help you improve outcomes.

    At KPMG, we bring dedicated professionals, powerful insights, outcomes-driven approaches, tailored accelerators, and cutting-edge innovation to help you drive meaningful change and enhance performance for sustainable transformation.

    Dedicated professionals who bring powerful insights Outcomes-driven approaches that drive meaningful change Tailored accelerators that enhance performance Cutting-edge innovation that enables sustainable transformation
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    Dedicated professionals who bring powerful insights

    Dedicated professionals who bring powerful insights

    We take pride in our team of over 500 dedicated professionals who possess a wealth of experience across health and human services. Our people bring a deep understanding of various programs and work together to deliver improved outcomes for our clients and the communities they serve.
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    Outcomes-driven approaches that drive meaningful change

    Outcomes-driven approaches that drive meaningful change

    We employ a holistic approach that combines a thorough understanding of the issues, intimate appreciation of health and human services operations, and valuable global, national, and local insights. This enables us to efficiently navigate complex policy and business environments to help our clients meet their objectives.
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    Tailored accelerators that enhance performance

    Tailored accelerators that enhance performance

    Our innovative accelerators, such as the KPMG Enterprise Reference Architecture (KERA) and the KPMG Resource Integration Suite (KRIS) Connected Platform, are designed to propel and guide HHS initiatives. These proprietary assets have been used in HHS transformations across the U.S., providing valuable tools for modernization and service integration.
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    Cutting-edge innovation that enables sustainable transformation

    Cutting-edge innovation that enables sustainable transformation

    We help agencies drive innovation and optimize the potential of emerging technologies such as generative AI, blockchain, advanced data analytics. We help you think differently, and we do it by using a pragmatic approach to follow the right signals, uncover new opportunities, and create value.

    Transforming the future of Medicaid

    How social, technological, economic, and regulatory trends are shaping the future of Medicaid

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    Explore client stories

    Read case study perspectives directly from our clients

    Client Story
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    Transforming how Californians access employment services

    Collaborative partnership drives Employment Development Department’s modernization, improves efficiency, and enhances the customer experience

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    Client Story
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    Helping ensure integrity in a multibillion-dollar program

    How KPMG helped improve a city’s response to the migrant crisis while saving money

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    A state implements a secure, modern and scalable platform

    KPMG and Red Hat implement an extensive cloud transformation to meet the needs of customers.

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    Client Story
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    Technology power play

    Using the latest IT to support a Medicaid transformation through ServiceNow

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    Client Story
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    Virtual assistant eases annual benefits enrollment

    KPMG helped Covered California use artificial intelligence to improve customer service and reduce seasonal call center workloads.

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    More stories

    Read about how we help clients enhance their customer experience, improve business performance, and drive new revenue streams—then let us do the same for you. ​

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    Meet our team

    Image of Amiran Gelashvili
    Amiran Gelashvili
    Managing Director Advisory, Health & Government Solutions, KPMG US
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    Image of Amiran Gelashvili
    Amiran Gelashvili
    Managing Director Advisory, Health & Government Solutions, KPMG US
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