What improvements can transformation bring?
That’s a rather broad question; there’s not one answer as every client is at a different maturity path and has a different perspective on what the value created by transformation looks like.
The value around transformation that we are seeing at KPMG is clients are trying to extract value the data within their organization. For example, some clients seek to improve their technology systems so they can get more accurate and faster access to data. This improves the client's capabilities as it allows them to make better, more intuitive decisions for their business quickly. Those decisions might be: how can I make the business more efficient, how can I make my customers more satisfied, how can I improve employee retention, etc.
Largely, transformation can be very impactful to an organization if design and managed properly. The objective of a lot of current transformations is to get better insights into the key asset within the organization - data.
"Advanced technology creates opportunity."
Do you believe advanced technologies, like artificial intelligence, can help clients add value?
AI has been around for a long time, I think there’s a bit of a misconception that AI is something new, but it’s been around for over a decade. The way AI has been deployed through OpenAI and the release of ChatGPT late last year has created new opportunities and excitement for KPMG and its clients.
I expect to see an increase in client demand to adopt the capability that technologies like OpenAI bring but in a more safe and secure manner.
As KPMG we are now in the early stages of assisting clients with their AI strategy and deploying technology within their network, within their four walls to access and harness their data to extract better insights from their own infrastructure quickly.
What do you like most about working at KPMG Bermuda?
It’s a network of very intelligent people, people with ambitions to do better - to do better for our clients. It’s exciting to be around people who have the same mindset in terms of what value means because at the end of the day if you’re bringing value to clients, this develops a good reputation and clients trust you.
I like being part of a company that has a very positive and forward thinking mindset.
What do you like most about working at KPMG Bermuda?
It’s a network of very intelligent people, people with ambitions to do better - to do better for our clients. It’s exciting to be around people who have the same mindset in terms of what value means because at the end of the day if you’re bringing value to clients, this develops a good reputation and clients trust you.
I like being part of a company that has a very positive and forward thinking mindset.
