KPMG Switzerland takes any complaints about the quality of its services or the behaviour of its people seriously. We undertake to investigate them promptly and do what we can to address the concerns raised.

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If you have a complaint or are not satisfied with any aspect of your dealings with KPMG Switzerland you are invited to raise your concerns with a partner or a senior member of staff who is known to you.  If you are not able to reach a satisfactory resolution in this way, please follow one of the following courses of action:



Philipp Hallauer

Philipp Hallauer

Head of National Quality & Risk Management, Ethics & Independence Partner, Head of KPMG‘s Audit Committee Institute

+41 58 249 41 97

  • if you are a client and your complaint concerns KPMG's professional services please contact Philipp Hallauer, our Head of National Risk Management, either by e-mail or by writing to him at Badenerstrasse 172, 8004 Zurich.
  • if you wish to report possible illegal, unethical or improper conduct involving KPMG Switzerland or any of its people and do not wish to follow any of the previous courses of action, you may make use of our whistle-blowing hotline.