Technologies including AI, generative AI and quantum computing are rapidly evolving and will have a significant impact on the financial services industry. These tools have the ability to transform processes, enhance productivity, efficiency and performance but the data required to feed this new technology is a vital component critical to success.

So, how do businesses within financial services decide which tech-enabled solutions they should be investing in?

Use of AI, generative AI and data-driven, digital technology solutions within financial services can help to enhance producivity, efficiency and performance as financial markets and products move towards seamless operating models and customer experiences.

However, as with any AI and any tech-enabled change, there are always barriers and challenges to face. Read our technology edition of Frontiers in Finance to understand how the financial services industry can use technology and digital-driven innovation to transform their business processes and improve the customer experience. 

 


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Learn about the opportunities of using AI and tech-enabled change within financial services, and explore the positive and negative impact of technology innovation in Frontiers in Finance.


How KPMG can help

KPMG's financial services and AI specialists can help you to understand the impact of generative AI on the financial services industry. Contact us today.

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