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Reinvention of UK Banking highlights that, as the cost of remediation continues to dominate results presentations, banks face an uphill battle as they try to radically transform in a timeframe that is acceptable to all stakeholders.
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Technology has revolutionised the day-to-day lives of individuals and organisations alike. But if we're to continue to benefit and to profit from it, and if we're to minimise the potential downsides, we're going to have make some choices.
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In addition, the proposed reporting demands of Solvency II have raised difficult choices. How far should insurers automate the process? And how can they manage practical difficulties such as collating the data, finding the staff and setting up the right organisational structure?
At KPMG, we believe insurers should focus on putting the customer at the heart of everything they do, from strategic decision-making, business and operational model design, to product development, service and delivery. We believe that those insurers focused on long-term sustainable value creation for their customers will be rewarded by their investors.
At KPMG, our insurance practice serves the entire spectrum of the insurance industry - life and non-life insurers as well as brokers. Get in touch today and find out how we can help you.
If you were to ask senior management at a typical financial services firm where they would rank their risk function in terms of its importance to the business and its attractiveness to people who may want to work there, how would it fare, up against all the other component parts of the business?
“I believe that insurance companies have a vital role to play as a catalyst for economic growth. Their basic role of taking on the risks of other businesses and individuals enables those businesses to do more in terms of economic activity.”
Read the global report, explore the data and compare UK customer experience against other markets.
With Anti-Money Laundering (AML) higher than ever on senior management's agenda, regulatory fines running into billions of dollars, and threats of criminal prosecution against banks and individuals, our Global Anti-Money Laundering Survey 2014 explores the ways in which organizations are preventing, detecting, and responding to AML risks.
The insurance industry is moving beyond a mind-set of post-crisis retrenchment. As well as balance sheet strength, insurers are refocusing on sustainable profitable growth. However, they do so under the constraints of 'the new normal,' characterised by low interest rates and equity market volatility, which is challenging traditional business models.
Head of Insurance
KPMG in the UK
020 7311 5134
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