Global

Target operating model 

Designing the target operating model (TOM) should be the first step for any major Finance Transformation.
Target operating model

It is critical that the TOM is driven and owned within the program to ensure that there is a shared understanding of the solution.


It is essential that the management team determines the scale of its ambitions clearly at the outset. The requirements for the TOM are generally driven by what the Finance function is required to produce – the reports and related analytics, frequency and quality – so defining this is the first step.


Secondly is defining the process – how the outputs will be produced – which will determine processing speed. The output requirements and process will then drive the people and technology changes – the capability necessary to deliver.


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