• Industry: Healthcare
  • Type: Survey report
  • Date: 10/8/2012

Value walks: Successful habits for improving workforce motivation and productivity 

The healthcare systems of the developed world are coming under serious long-term pressure. Populations are ageing and demand for health services is ballooning. At the same time, it is becoming increasingly clear that the quality of care being provided is highly inconsistent. Healthcare’s workforce stands at the heart of these issues. To meet rising healthcare demand, more people are needed to do the work – while as a whole nations’ workforces are or will be declining.

So how do we solve the dilemma of increasing demand for health services while our resources are dwindling? Can quality be enhanced in the process? Can we make healthcare workers more productive while making the work more attractive?

To answer some of these questions, we have examined a range of inspiring examples from around the world to demonstrate that with concerted effort and transformative change there is a solution. The examples that we have used are proven and come from real provider organizations. And in most cases, they have shown to have a direct and simultaneous impact on workforce productivity, quality of care and employment levels. By combining the lessons learned from these organizations, we hope to show how the optimal synergy between these three – often conflicting – objectives can be achieved.


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