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Research 

Thought leadership and analysis across a spectrum of issues and challenges faced by companies both in Australia and around the world.
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ImageTitle/DescriptionArticle Date 
 

ConsumerCurrents – Issue 18

This issue explores how companies address the challenges and opportunities from major shifts in technology, global demographics and the economy.
Modified date: 29/01/2015
Business and industry issue
 

Global Consumer Executive Top of Mind Survey 2014

The Top of Mind Survey 2014 reveals the areas of strategic focus in the year ahead for 469 consumer industry executives around the world.
Modified date: 9/12/2014
Survey report
 

A New Vision of Value

This report explores the increasing connections between corporate and societal value creation.
Modified date: 9/12/2014
Business and industry issue; White paper
 

KPMG Study: Opportunities for Telcos to differentiate on customer experience

MVNOs are leading in customer experience in certain key areas Significant opportunities for telcos to differentiate themselves on customer experience.
Modified date: 5/11/2014
Press release
 

Making the Connection: Rethinking the role of loyalty management

Joint research by KPMG and Coca-Cola Retailing Research Council providing insight on customer loyalty across the Asian Food & Grocery retail industry.
Modified date: 6/10/2014
Survey report
 

Demystifying SOE Investment in Australia

This report for the Business Council of Australia examines how state-owned enterprises invest and operate in Australia.
Modified date: 17/09/2014
White paper
 

Retailers should think beyond loyalty marketing

Retailers should rethink the role of loyalty management to improve relevance with their customer base, finds KPMG research.
Modified date: 10/09/2014
Press release
 

Customer Experience Barometer

This study examines individual brands across five key countries to see how they are performing against the key elements of customer experience.
Modified date: 9/09/2014
Survey report
 

ConsumerCurrents - Issue 16

We look at big data on performance, what manufacturers should consider before bringing production home and lessons from the music business.
Modified date: 8/09/2014
Business and industry issue
 

ConsumerCurrents

Topical industry issues and global trends for senior executives at consumer goods companies, suppliers and wholesalers around the world.
Modified date: 23/07/2014
Publication series
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