United Kingdom
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The insurance industry continues to face a range of challenges, including increased regulation, capital constraints and operational inefficiencies, all in the context of high levels of market competition. The most pressing of these is how to recreate their businesses in a way that delivers sustainable and profitable growth, both in the UK and internationally.

In addition, the proposed reporting demands of Solvency II have raised difficult choices. How far should insurers automate the process? And how can they manage practical difficulties such as collating the data, finding the staff and setting up the right organisational structure?

Serving the customer better

At KPMG, we believe insurers should focus on putting the customer at the heart of everything they do, from strategic decision-making, business and operational model design, to product development, service and delivery. We believe that those insurers focused on long-term sustainable value creation for their customers will be rewarded by their investors.

How we can help

At KPMG, our insurance practice serves the entire spectrum of the insurance industry - life and non-life insurers as well as brokers. Get in touch today and find out how we can help you.

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Phil Smart

Phil Smart

Head of Insurance

KPMG in the UK

020 7311 5134