India

Six Sigma 

KPMG in India offers Six-Sigma based services  those  incorporate metrics and statistical concepts for problem solving.

KPMG’s Six-Sigma program provides opportunity to build early competence that can help individuals take vital organizational decisions using analytic skills.

 

The following services are provided:

1.Organization wide corporate deployment

1.1 Six Sigma Deployment Advisory

 

  The methodology consists of following steps : 
 

  • Understanding the Organization Culture and Requirements
  • Provide Champions and Sponsors Training
  • Provide Green Belt and Black Belt Training
  • Provide Master Black Belt Training
  • Lean Six Sigma Advanced Practitioner Training
  • Lean Six Sigma Appreciation Program
  • Facilitate Project Selections
  • Assess the Project Progress
  • Mentor wherever Required
  • Transition
  • Signoff

 

 

1.2 Six Sigma Based Cost Optimization Solution

SCOPE: Smart Cost Optimization for Process Improvement

“A mining tool for excavating an organization’s chronic problems”

SCOPE addresses chronic problems that organizations face around the world, where the hidden costs are undiscovered and have the potential to destabilize or destroy company’s economic model.

A tool that excavates chronic problems, minimize them and in turn helps reduce functional and process costs. Targeting specific process or functional cost centers the methodology involves assessment of inculcated wastes in terms of detailed financial implications and thereby forming basis for process improvement.



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2. Six Sigma based – Public Programs (for individual participation)

2.1 Six Sigma Green Belt Training Program 

 

Topics Covered :

 

  • Project Charter, VOC to CTQs, Kano Model, SIPOC
  • Types of Data, Sampling Strategy
  • Fishbone Diagram, Data Collection Plan
  • Measurement System Analysis (Gage & Attribute R&R)
  • Graphical Analysis, Run Chart, Segmentation & Stratification
  • Box Plot, Rolled Through Put Yield, Pareto
  • Process Capability, Normality Study
  • Concept of Lean, Process Map Analysis
  • Hypothesis Testing, Correlation and Regression
  • Idea Generation, TRIZ, Brainstorming
  • C&B Matrix, Mistake Proofing, FMEA
  • Process Management Charts, SPC, Response Plan
  • Change Management Tools, Project Closure

 

 

2.2 Sigma Green Belt Project Certification

Intensive viva based evaluation to help ensure that the methodology is executed correctly to the applicable context. Confidentiality of sensitive information is maintained while evaluation.

 

 

2.3 Six Sigma Black Belt Training Program 

 

Topics Covered :

 

  • Basic Concepts: Defects, DPMO, DPO, Rolled Throughput Yield (RTY); Principle of first time right; Cost of Poor Quality
  • Enterprise Wide Six Sigma Rollout - Project Selection and Prioritization
  • Developing the Project Charter
  • Capturing Voice of Customer (VOC) and its relevance
  • Kano Model – Study Customer delight factors
  • Process Mapping using COPIS/SIPOC Model
  • Basic Quality Tools: CTQ Matrix, Quality Function Deployment (QFD), FMEA (Failure Mode and effect Analysis), Fish bone diagram and Pareto Chart
  • Failure Mode Effects Analysis (FMEA)
  • Performance standards – Defect, Unit and Opportunity
  • CTQ Characteristics – Characteristic, Unit of Measure, Target, Specification limit, Desired level of quality
  • Data Collection Plan- Five Step Data collection Plan
  • Measure Measurement Systems Analysis (MSA) using Variable Data - Gage R&R
  • Measurement System Characteristics: Tolerance; Precision; Accuracy; Linearity, Stability
  • MSA for Destructive tests, Nested study and Crossed Gage R&R study
  • Attribute Agreement Analysis with different type of Data like Nominal, Binomial and Ordinal
  • Change Management Tools like A-RM-I, GRPI, Stakeholder Analysis, Elevator Speech, Threat and opportunity
  • Application of Change Management tools in Six Sigma Projects
  • Team Exercise on Change Management Tools
  • Data Types: Discrete and Continuous
  • Sampling plan and Sampling technique
  • Basic Quality Tools: CTQ Matrix, Quality Function Deployment (QFD), FMEA (Failure Mode and effect Analysis), Fish bone diagram and Pareto Chart
  • Process Capability Analysis: The Specification Limits (Double Sided; Single Sided)
  • Extensive study on Process Capability Indices like Cp, Cpk, Cpm, Zst, Zlt, Zshift, ppm (DPMO)
  • Baseline Sigma Capability- Zst and Zlt
  • Z Calculator Tool and use of Z conversion table
  • Normality
  • Individual distribution Identification
  • Box Cox and Johnson Transformation
  • Normality Test - Anderson Darling Normality Test
  • Z Calculation with Normal and Non Normal Data
  • Z Calculation with Attribute and Continuous Data
  • Subjective Analysis Tools: QFD; Fishbone/Ishikawa Diagrams; Cause and Effects Matrix; Box Whisker Plots, Run Chart, Time series plot, Multi Variate Chart
  • Subgroups and Sampling: Rational Subgroups; Other data sub grouping techniques
  • Pareto Charts with class exercise using Minitab
  • Correlation and Regression – Linear regression, Logistic Regression, General Linear Model
  • Hypothesis - Formation, Alpha and Beta Risks; Test of Means, Variances, Ratios
  • Hypothesis Testing of One Y,X pair: Chi Square, ANOVA (Analysis of Variance)
  • Analysis of Multiple Variables: Concept of Rational Sub grouping, ANOVA (Analysis of Variance)
  • Case study on Hypothesis testing – Concept of Statistical test flow chart
  • Screen Potential Causes - Design of Experiments
  • Significance of DOE (Design of Experiments) to causation
  • DOE Terminology: Main Effects; Interactions; Factors; Settings; Factorial Designs; Degrees of Freedom
  • Introduction to Factorial Design- Full and Fractional Factorial
  • Factors and Output; DOE requirements; Setting up a DOE study - understanding Alias Table
  • Main Effects Plot; Interactions Plot, Pareto with Confidence Intervals, significance of Standardized effect
  • Class Exercise: The Helicopter falling exercise, Group findings, DOE limitations revisited.
  • Concept of Operating Parameters and Critical Elements
  • Establish operating tolerances on Xs (When X is Continuous in Nature)
  • Transfer function Y= mx + C
  • MSA on Xs
  • Determine Improved process capability
  • Selection of SPC Charts (Attribute Data and Variable Data)
  • Introduction to control charts – Continuous and Discrete Data
  • Discrete Data Control Charts (P, U, defects vs. defectives). Variable Data Control Charts (I-MR and X-Bar R)
  • Mistake Proofing with Poka Yoke
  • Developing Standard Operating Procedures
  • Cost Benefit Analysis and Reporting - Linkages to profit and loss
  • Designing an Implementation Plan
  • Class Exercise on using Control Charts
  • Capturing Project Learning/ Project Documentation
  • Lessons Learned - documenting repeatable and replicable do's and don'ts on your project
  • D-M-A-I-C Recap (5 Phase of 6 Sigma)
  • Class Exercise to Integrate learning’s and presentation by Individual teams
  • Black Belt Project Presentations
  • Capturing Project Learning/ Project Documentation
  • Lessons Learned
  • Final Questions and Answers

 

 

2.4 Six Sigma Black Belt Project Certification

Intensive viva based evaluation to help ensure that the methodology is executed correctly to the applicable context. Confidentiality of sensitive information is maintained while evaluation.

For any further queries contact us at :
Email : in-fmsixsigma@kpmg.com

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