- Participant will gain foundation knowledge and detailed understanding on ITIL®, CMMI®-SVC V1.3 and ISO® 20000:2011
- Enables you to take initiative and implement service management best practices and standards in your respective organization
- Course completion certification for all the participants by KPMG in India
No specific prerequisite required, however basic knowledge on service management would be helpful.
ITIL® is a registered trade mark of AXELOS Limited.
COBIT® is a trademark of ISACA
The APMG-International ISO/IEC 20000 is a trade mark of The APM Group Limited.
CMMI® is registered in the U.S. patent and trademark Office by Carnegie Mellon University.