ITIL® training 

BE Training, ITIL® 2011 Foundation Training


KPMG's ITSM and Quality Governance practice provides training and advisory services to leading organizations in India and Internationally for leading practices like ITIL®, ISO/IEC 20000, COBIT® and CMMI® SVC.


Trainings courses offered in the Service Management domain are:

ITIL® qualification structure

ITIL® Qualification Structure


©Crown Copyright 2007. Reproduced under license from OGC


The ITIL® qualifications offered by KPMG include the following courses with exams:


ITIL® foundation

The ITIL® foundation in IT service management course is aimed at professionals who require basic understanding of the ITIL® framework and the methods which could be applied to enhance the quality of IT service management.


 ITIL® intermediate

The ITIL® intermediate courses are structured by modules; each module has a different focus. These modules cover service management concepts in detail and is an industry recognised certification.



The ITIL® Managing Across the Lifecycle (MALC) is typically the last step for IT professionals before they join a select group who are at the ITIL® expert level in IT service management. This course is intended to imbibe candidates with skills to support an organisation’s service delivery by bridging the service life cycle stages.


ITIL® Expert

A candidate can reach the level of an ITIL Expert by gathering a minimum of 22 credit points, starting with the foundation course, a combination of intermediate courses, and finally with the MALC.



For more information on each of the courses please read the factsheets

ITIL® is a registered trademark of AXELOS limited.

CMMI® is registered in the U.S. patent and trademark Office by Carnegie Mellon University.

ISO® is a trademark of the International Standards Organization.

COBIT® is a registered trademark of ISACA and IT governance institute.

Training locations

  • Ahmedabad
  • Bengaluru
  • Chennai
  • Kochi and Trivandrum
  • Delhi
  • Hyderabad
  • Kolkata
  • Mumbai
  • Pune


Note: Training can be conducted in any city in India if we have minimum number of participants. Please contact us on the given number/email for more details.

ITIL® factsheets

  • ITIL® Foundation factsheet
  • ITIL® Service Strategy factsheet
  • ITIL® Service Design factsheet
  • ITIL® Service Transition factsheet
  • ITIL® Service Operation factsheet
  • ITIL® Continual Service Improvement factsheet
  • ITIL® Operational Support and Analysis (OSA) factsheet
  • ITIL® Release, Control and Validation (RCV) factsheet
  • ITIL® Planning, Protection and Optimisation (PPO) factsheet
  • ITIL® Service Offerings and Agreements (SOA) factsheet

ISO 20000 factsheets

  • ISO 20000 Foundation factsheet
  • ISO 20000 Practitioner factsheet
  • ISO 20000 Auditor factsheet


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