• Service: Advisory
  • Type: KPMG information
  • Date: 12/19/2013

Constituency Monitoring Committees improve local service delivery 

In Kenya, the National Taxpayers Association (NTA) has succeeded in setting up 53 Constituency Monitoring Committees (CMCs) over 5 years. The CMCs have been able to successfully influence members of parliament and many service providers, resulting in the implementation of over 100 new or previously abandoned Constituency Development Fund projects that would not otherwise have gone ahead. The implementation of these projects has benefitted many citizens, providing them with access to infrastructure and services that have included roads, bridges, dispensaries, school classrooms, and boreholes.
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Context and Theory of Change


Key elements of context ·


  • Increased public accountability
  • Increased public awareness of citizens rights and obligations of duty bearers
  • Increased access to information
  • Strong social cohesion in largely rural communities


Theory of change


The NTA theory of change recognises that

there are numerous ways to enhance service delivery. The original theory underpinning this programme believed that if groups of citizens are brought together to set up Constituency Monitoring Committees (CMCs), and these citizens are trained on how to effectively carry out social audits of their Constituency Development Funds, then they would be empowered to adequately monitor the use (and mismanagement) of devolved development resources and hold service delivery providers to account.


NTA facilitates the CMCs to produce Citizen Report Cards (CRCs) as it believes that the CRCs can be used as tools for demanding accountability. NTA emphasises the importance of bringing the managers of devolved funds together with the CMCs and their communities in order that partnerships can be developed between these stakeholders. NTA believes that these meetings are an important mechanism through which the CMCs can present the findings and recommendations of the CRC audits and get agreement from MPs to address these recommendations.