In these turbulent times, many organisations continue to look for different ways to drive value in their business. One of the major management strategies is to look at outsourcing and off shoring. It is clear that many organisations have decided to drive business value and efficiencies through the use of shared services. Shared services can lead to significant business transformation. It is a trend that has been growing for a considerable period of time. There are also substantial changes going on in the marketplace across China. Many global corporations are now choosing China as a destination for setting up their shared service centres. In addition, questions are being asked about which key strategies should be deployed and how Hong Kong as a destination needs to react and adapt to this changing landscape.
What are the implications for your business?
Where do you build a shared services centre? What is the impact of potentially moving processes across borders? When can a return on investment really be expected? What are the pitfalls that should be avoided? Is it really just about cheaper resources to deliver the same level of service - is there not something more? Is it really possible to transform a business from within the organisation?
At KPMG's Shared Services Summit in Hong Kong, leading independent experts, our global shared service professionals and, most importantly, senior executives who have been through the process, will provide insight into the issues and successes of creating a shared services environment.