KPMG Switzerland takes any complaints about the quality of its services or the behaviour of its people seriously. We undertake to investigate them promptly and do what we can to address the concerns raised.

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If you have a complaint about the quality of KPMG’s professional services, or are not satisfied with any aspect of your dealings with KPMG Switzerland you are invited to raise your concerns with a partner or a senior member of staff who is known to you.  If you are not able to reach a satisfactory resolution in this way, or if you wish to report possible illegal, unethical or improper conduct involving KPMG Switzerland or any of its people, please follow one of the following courses of action:



Philipp Hallauer

Philipp Hallauer

Head of National Quality & Risk Management, Head of KPMG‘s Audit Committee Institute

+41 58 249 41 97

Dr. Stefan H. Schalch

Dr. Stefan H. Schalch LL.M. (Cambridge)

Attorney at Law at Legis Rechtsanwälte AG


+41 44 560 80 80

  • Contact Philipp Hallauer, our Head of National Risk Management, either by e-mail or by writing to him at Badenerstrasse 172, 8004 Zurich.


  • Make use of our whistle-blowing hotline or directly contact our external Ombudsman Dr. Stefan H. Schalch either by e-mail or by writing to him at: Legis Rechtsanwälte AG, Forchstrasse 2 / Kreuzplatz, Postfach 1467, 8032 Zürich.

Our whistle-blowing hotline, which is operated by the external provider ClearView Connects, provides a platform for reporting issues or concerns, whereby notifications can be made via a secure website with more detailed reporting either by phone or in writing, on an anonymous basis if desired. All concerns raised through the hotline will be investigated either directly by, or under the supervision of, our Ombudsman.