Last updated 9 March 2015

KPMGi is dedicated to protecting the confidentiality and privacy of information entrusted to it. As part of this fundamental obligation, KPMG is committed to the appropriate protection and use of personal information (referred to as Personal Data) that we collect online about you.

Generally, our intent is to collect only the Personal Data that you have provided voluntarily so that we can offer information or services to you. Please review this Online Privacy Statement to learn more about how we collect, use, share and protect the Personal Data that we have obtained



We obtain Personal Data about you if you choose to provide it - for example, to contact mailboxes or to register for certain services. In some cases, you may have previously provided your Personal Data to KPMG (for example, you are a former employee).  By registering and/or submitting Personal Data to KPMG, you are also agreeing to the use of this information in accordance with this Privacy Statement. Your Personal Data is not used for other purposes, than the purposes for which you have provided the information to us, unless we obtain your permission, or unless otherwise required or permitted by law or professional standards (including quality rules).


For example, if you send us an email message requesting information about KPMG, we will use your email address and other information you supply to respond to your request. If you send us a resume or curriculum vitae (CV) to apply online for a position with KPMG, we will use the information that you provide to match you with available KPMG job opportunities.

KPMG generally collects only the Personal Data necessary to fulfill your request. Where additional or optional information is collected, you will be notified of this at the point of collection.

KPMG only collects "sensitive" Personal Data when you voluntarily provide us with this information or where such information is required or permitted to be collected by law or professional standards. Sensitive Personal Data includes Personal Data regarding a person's race, ethnicity, political beliefs, trade union membership, religious or similar beliefs, physical or mental health, sexual life or criminal record.


Please use your discretion when providing sensitive Personal Data to KPMG, and under any circumstances, do not provide sensitive Personal Data to KPMG, unless you thereby consent to KPMG's use of that information for its legitimate business purposes and consent to the transfer and storage of such information to and in KPMG databases. If you have any questions about whether the provision of sensitive Personal Data to KPMG is, or may be, necessary or appropriate for particular purposes, please contact KPMG at

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KPMG automatically collects certain types of information when you visit our websites and through emails that we may exchange. The collection of this information allows us to customize your online experience, improve the performance, usability and effectiveness of KPMG's online presence, and to measure the effectiveness of our marketing activities.

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1.1.1 IP addresses

 An IP address is a number assigned to your computer whenever you access the internet. It allows computers and servers to recognize and communicate with one another. IP addresses from which visitors appear to originate may be recorded for IT security and diagnostic purposes. This information may also be used in aggregate form to conduct website trend and performance analysis.

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1.1.2 Cookies

 A "cookie" is a small piece of text that a website places on your computer or internet-enabled device. The cookie allows the site to remember who you are and serves a number of other purposes.

Types of Cookies

“Session” Cookies are stored in the computer's memory only during a user's browsing session and are automatically deleted from the user's computer when the browser is closed.

“Persistent” Cookies are stored on the user's computer and are not deleted when the browser is closed, unless deleted by you. Permanent cookies can retain user preferences for a particular website, allowing those preferences to be used in future browsing sessions.

Below is a list of the types of cookies used on our websites:


Purpose  Description Type & Expiry
(i.e., User's Browser) 
Our websites are built using common internet platforms. These have built-in cookies which help compatibility issues (e.g., to identify your browser type) and improve performance (e.g., quicker loading of content). Session
Deleted upon closing the browser.
Security (e.g. Asp .NET)  If you register for access to a restricted area, our cookies ensure that your device is logged in securely for the duration of your visit. You will need your username and password to access the restricted areas.  Session
Deleted upon closing the browser.
Site Preferences  Our cookies may also remember your site preferences (e.g., language) or seek to enhance your experience (e.g., by personalizing a greeting or content). This will apply to areas where you have registered specifically for access or create an account. Session
Deleted upon closing the browser.

(e.g. Google Analytics) We use several third party analytics tools to help us understand how site visitors use our website. This allows us to improve the quality and content on our websites for our visitors. The aggregated statistical data cover items such as total visits or page views, and referrers to our web sites. For further details on our use of Google Analytics, see below.     

Persistent, but will delete automatically after two years if you no longer visit

Site visitor feedback


We use a third party survey tool to invite a percentage of visitors to provide their feedback. Cookies are used to prevent visitors from being invited multiple times.

The first cookie (1) is set if the visitor is not invited to participate in the survey, and is used to ensure visitors are not invited after their first page view.

The second cookie (2) is set if the visitor is invited to participate in the survey, and is used to ensure the visitor is not invited again to participate for a period of 90 days.  

1) Session
Deleted upon closing the browser.


2) Automatically after 90 days or presenting survey invite.

Social sharing  We use third party social media widgets or buttons to provide you with additional functionality to share content from our web pages to social media websites and email. Use of these widgets or buttons may place a cookie on your device to make their service easier to use, ensure your interaction is displayed webpages (e.g. the social share count cache is updated) and log information about your activities across the internet and on our web sites. We encourage you to review each provider's privacy information before using any such service. For further details on our use of social media widgets and applications, see below.  Persistent, but will be deleted automatically after two years if you no longer visit

You have the choice of deciding whether to accept cookies or not by acting on the consent information mentioned on the banner which appears when you visit our website.

Furthermore, you can set your browser to notify you when you receive a cookie or to reject cookies. However, please be aware that if you do not accept any cookies at all, you may not be able to fully experience some of our website features.

How to disable cookies?

If you would like to block cookies, you can do so for the browser you use.

When you disable cookies, remember that some graphics may not appear correctly, or that you may be unable to use certain applications or online services.

If you wish to delete the placed cookies, you may do so by clearing your browser's cookies.

You will find more information on how disable and/or delete cookies at the following link: - click on how to control or delete cookies.

Other third party tools and widgets may be used on our individual web pages to provide additional functionality. Use of these tools or widgets may place a cookie on your device to make their service easier to use, and ensure your interaction is displayed on our webpages properly.

Cookies by themselves do not tell us your email address or otherwise identify you personally. In our analytical reports, we may obtain other identifiers including IP addresses, but this is for the purpose of identifying the number of unique visitors to our web sites and geographic origin of visitor trends, and not to identify individual visitors.

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1.1.3 Google Analytics

KPMG uses Google Analytics. More information about how Google Analytics is used by KPMG can be found here:

To provide website visitors with more choice on how their data is collected by Google Analytics, Google have developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the website itself or to other web analytics services.

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1.1.4 web beacons

A web beacon is a small image file on a web page that can be used to collect certain information from your computer, such as an IP address, the time the content was viewed, a browser type, and the existence of cookies previously set by the same server. KPMG only uses web beacons in accordance with applicable laws.

KPMG or its service providers may use web beacons to track the effectiveness of third party web sites that provide us with recruiting or marketing services or to gather aggregate visitor statistics and manage cookies.

You have the option to render some web beacons unusable by rejecting their associated cookies. The web beacon may still record an anonymous visit from your IP address but cookie information will not be recorded.

In some of our newsletters and other communications, we may monitor recipient actions such as email open rates through embedded links within the messages. We collect this information to gauge user interest and to enhance future user experiences.

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1.1.5 Location-based tools

KPMG may collect and use the geographical location of your computer or mobile device. This location data is collected for the purpose of providing you with information regarding services which we believe may be of interest to you based on your geographic location, and to improve our location-based products and services.

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1.1.6 Managing local shared objects or flash cookies

A local shared object or flash cookie is like most other browser cookies except that it can store additional types of information. These cookies cannot be controlled using the mechanisms listed above. Some parts of our site use these types of cookies to store user preferences for media player functionality and without them some video content may not play properly. These cookies can be controlled manually by visiting the Adobe website at


Users can disable local shared objects using the Global Storage settings panel of the online settings manager on Adobe’s website.  However, using this feature will permanently place a flash cookie on a user’s computer, thus informing all other websites that the user does not want flash cookies stored on their computer.  User can also opt-out from them on a per-site basis by right clicking the flash player and selecting on “settings” from the pop-up menu that will appear, or use the website storage settings panel.  The latter also allows users to delete local shared objects.

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KPMG web sites may include functionality to enable sharing via third party social media applications, such as the Facebook Like button and Twitter widget. These social media applications may collect and use information regarding your use of KPMG web sites (see details on 'Social Sharing' cookies above). Any personal information that you provide via such social media applications may be collected and used by other members of that social media application and such interactions are governed by the privacy policies of the companies that provide the application. We do not have control over, or responsibility for, those companies or their use of your information.

In addition, KPMG web sites may host blogs, forums, crowd-sourcing and other applications or services (collectively "social media features"). The purpose of social media features is to facilitate the sharing of knowledge and content. Any personal information that you provide on any KPMG social media feature may be shared with other users of that social media feature (unless otherwise stated at the point of collection), over whom we may have limited or no control.

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We do not share Personal Data with third parties (non-KPMG firms), except as necessary for our legitimate professional and business needs, to carry out your requests, and/or as required or permitted by law or professional standards (including quality rules). In some instances, KPMG may also share Personal Data about you with various outside companies or service providers or vendors working on our behalf to help fulfill your requests.

In addition, KPMG may transfer certain Personal Data across geographical borders to other KPMG firms or outside companies working with us or on our behalf. KPMG may also store Personal Data in a jurisdiction other than where you are based.

KPMG may also disclose Personal Data in order to respond to requests of government or law enforcement agencies or where this is required by applicable laws, court orders, or government regulations. These disclosures may also be needed for data privacy or security audits and/or to investigate or respond to a complaint or security threat. KPMG does not sell Personal Data to third parties. Also, KPMG will not transfer the Personal Data you provide to third parties for their own direct marketing use.

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You have several choices regarding your use of our online services (like websites, portals, apps). In general, you are not required to submit any Personal Data, but KPMG may require you to provide certain Personal Data for you to receive additional information about our services and events. Certain online services may also ask for your permission for certain uses of your Personal Data, and you can agree to or decline those uses. If you opt-in for particular services or communications, such as an e-newsletter, you will be able to unsubscribe at any time by following the instructions included in each communication. If you decide to unsubscribe from a service or communication, we will try to remove your information promptly, although we may require additional information before we can process your request.

As described above, if you wish to prevent cookies from tracking you as you navigate our online services sites, you can set your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of our sites online services may not work properly if you elect to refuse cookies.

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If you have submitted Personal Data to KPMG you have the right to access that data to correct possible inaccuracies. You can also make a request to update or remove information about you by contacting, and we will make all reasonable and practical efforts to comply with your request, so long as it is consistent with applicable law and professional standards.

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KPMG has security policies and procedures in place to protect Personal Data from unauthorized loss, misuse, alteration, or destruction. Despite KPMG's best efforts, however, security cannot be absolutely guaranteed against all threats. To the best of our ability, access to your Personal Data is limited to those who have a need to know. Those individuals who have access to the Personal Data are required to maintain the confidentiality of such information. We also make reasonable efforts to retain Personal Data only for so long as the information is necessary to comply with an individual’s request, for so long as permitted by law or until that person asks that the Personal Data be deleted.

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Please be aware that KPMG online services may contain links to other online services, including online services maintained by other KPMG member firms that are not governed by this Privacy Statement but by other privacy statements that may differ. We encourage users to review the privacy policy of each online services visited before disclosing any Personal Data.

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KPMG may modify this Privacy Statement from time to time to reflect our current privacy practices. When we make changes to this statement, we will revise the "updated date" at the top of this page. We encourage you to periodically review this Privacy Statement to be informed about how KPMG is protecting your Personal Data.

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KPMG is committed to protecting the online privacy of your Personal Data. If you have questions or comments about our administration of your Personal Data, please contact us at You may also use this address to communicate any concerns you may have regarding compliance with our Online Privacy Statement.

© 2016 KPMG SUPPORT SERVICES ESV/GIE, a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ('KPMG International'), a Swiss entity. All rights reserved.

KPMG International Cooperative ('KPMG International') is a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG International. KPMG International provides no client services. No member firm has any authority to obligate or bind KPMG International or any other member firm vis-à-vis third parties, nor does KPMG International have any such authority to obligate or bind any member firm.



i Throughout this website, "KPMG", "we", "our" and "us" refers to KPMG SUPPORT SERVICES ESV/GIE and its members, all being Belgian KPMG entities.