Banking Newsletter - December 2011 

The revenue growth outlook for the major Australian banks is subdued, with returns on equity under increasing pressure as businesses and households demand less credit. In search of revenue growth, banks must pursue largely differentiated strategies.
Are retail banks ready for social media?
Are retail banks ready for social media?
KPMG's ‘The Social Banker’ series features social media insights from some of the world’s most recognisable banks.
Exploring new ways to reach and interact with customers
Exploring new ways to reach and interact with customers
Daniel Knoll discusses developments in service delivery channels and the evolving dynamics of customer interaction.
Money laundering slips from top of mind
Money laundering slips from top of mind
New research suggests money laundering and related compliance issues are no longer a top-of-mind concern in many of the world’s largest banks.
The shifting sands beneath bank payments strategies
The shifting sands beneath bank payments strategies
KPMG’s Retail Banking Centre of Excellence focuses on payments as one of its priorities for research and consultation.
Target operating model - what changed?
Target operating model – What changed?
We discuss the primary drivers behind most Target Operating Model (TOM) initiatives being launched and analyse what has changed in the market place.
Debt sales struggle to gain traction
Debt sales struggle to gain traction
Global debt sales have increased over the past 6 months amid increasing economic and political uncertainty. We discuss how banks have been reacting.
Internal audit functions in banks
Internal audit function in banks: Consultation and regulatory expectations
We discuss banks' internal audit function, arising from the consultative paper issued by the Basel Committee.
Wholesale capital markets facing a game-changing industry shakeup
Wholesale capital markets facing a game-changing industry shakeup
Current proposals on OTC derivatives will fundamentally change the structure of the marketplace. We discuss what firms should do to ensure readiness.

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