South Africa

Shared Services & Outsourcing Advisory 

Organisations are seeking to continually improve enterprise support services and capture synergies across multiple functions such as Technology, Finance, Purchasing, HR, Facilities, and Corporate Services. They are beginning to realise that support functions can now be a competitive advantage for the organisation. More than that, organisations are now moving up the enterprise service model maturity curve, by challenging their existing shared services and outsourcing models. They are now looking towards Global Business Service (GBS) models to deliver services across multiple functions and geographies.

A number of enterprise service models are evolving to deliver a much broader value proposition, and shared services, outsourcing and strategic vendor partnerships are increasingly playing a pivotal role in an organisation’s current and future success.




Alida Taylor
Tel: +27 (0)82 719 0900

2014 Global Pulse Survey

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The KPMG Global Pulse Survey provide insights into trends and projections in end-user organisations’ use of global business services (GBS), or Sourcing.