South Africa


  • Industry: Healthcare
  • Type: Survey report
  • Date: 2013/07/10


KPMG’s healthcare consulting services offers audit, tax and advisory services in Africa's healthcare Sector.

Breaking through the wall - Removing the barriers to Lean transformation 

Breaking through the wall: Removing the barriers to Lean transformation, a report from KPMG’s Global Healthcare practice shows how several hospitals around the world are embracing Lean manufacturing principles to achieve remarkable advances in efficiency and patient care, by creating a culture of continuous improvement.
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Highlighting best practices and innovative approaches from around the world, Breaking through the wall provides real-life examples of how leading-edge hospitals are combining the five critical elements of Lean management to produce a system and culture of continuous improvement:


  • Embed standard work into the culture
  • Engage staff in daily improvement
  • Measure the right things and make results visible
  • Apply strong leadership and governance
  • Coach the staff and transfer Lean skills


Breaking through the wall: Removing the barriers to Lean transformation reviews past successes and failures in implementing Lean management techniques in the healthcare sector. By studying six different hospitals, the report shows how healthcare organizations can create cultures devoted to continuous improvement, raising efficiency, improving patient care and cutting costs.


The featured organizations are: ThedaCare,

Wisconsin, US; The Hospital for Sick Children (SickKids), Toronto, Canada; Royal North Shore Hospital (RNSH), Sydney, Australia; Calderdale and Huddersfield NHS Foundation Trust, UK; Tan Tock Seng Hospital (TTSH), Singapore; St. George & Sutherland Hospitals, Sydney, Australia.


This report looks at a number of critical issues that have been holding back progress and offers some fresh thinking for anyone involved in healthcare management.


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Sven Byl
Head of Healthcare
Tel: +27 (0)82 717 6032