South Africa


  • Service: Advisory
  • Industry: Financial Services
  • Type: Video
  • Date: 2014/04/04
  • Length: 3:42 Minutes

The Challenge of Transformation: Measuring bottom line impact [video] 

There has always been an intense focus on performance management outcomes, yet the focus rarely digs deeper into the behaviours and values needed to generate those outcomes. Scott Wharton, Chief Procurement Officer at Citi, discusses how his organisation is recognising the value drivers and behaviours needed to accomplish these desired outcomes. Wharton discusses the importance of building culture as the foundation to drive value.

Scott Wharton, Citi


Scott leads Citi Procurement Services globally. Prior to his current position, Scott led Citi’s Regional Corporate Services organisation across the Asia-Pacific, which included Process Reengineering & Productivity, Procurement, Market Data Services, Global Event Marketing and General Services. Prior to joining Citi, Scott held the position of Asia-Pacific Region Head of Expense Management & Strategic Sourcing at Nomura, and had previously worked at other financial services companies in Asia-Pacific both as a senior manager and as a management consultant. Scott specialises in operations strategy, business reengineering and strategic procurement. He holds a Bachelor of Science from the University of Sydney, a Bachelor of Laws from the University of Technology in Sydney, an Executive MBA from INSEAD and an Executive MBA from Tsinghua University in Beijing.


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A video series featuring interviews with senior leaders from global firms discussing key procurement challenges and trends.