Everybody wants to talk about mobile banking and payments. And no wonder: the heady combination of increasingly sophisticated mobile devices, banking services and payment options offers banks the opportunity to gain market share, tap into new revenue streams and reduce their overall cost to serve customers.
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- Mobile banking is becoming mainstream – both retail and commercial are rapidly deploying an array of mobile banking solutions;
- Banks are navigating the technology maze – technology is both an enabler and barrier to the widespread adoption of mobile payments;
- Leading banks are developing their business strategy for retail – without a strong and flexible strategy, banks may miss out on the rapidly emerging opportunities;
- Corporate mobile services are emerging – commercial banks are showing a growing interest in leveraging mobile as a differentiator and a revenue generator; and
- Banks are developing their mobile solutions – no two banks will approach the field in the same way, but our spectrum looks at three distinct points in the evolution
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