Digital and Mobile Business Solutions
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Mobile and digital technologies are transforming the way we live and work. Today’s executives focused on driving value and sustainable growth need to re–imagine their business to enhance customer experiences and integrate digital and mobile technologies across the enterprise.

Customer Experiences Re-Imagined


Use digital and mobile technologies to provide rich, seamless experiences to engage today’s always connected consumer:

> Increase brand loyalty
> Create new revenue sources
> Deliver omni–channel engagement
> Create value-added innovation to existing products
> Maximize the opportunity of mobile


KPMG Customer Experience

Mobile Workforces Empowered


Digital and mobile transformation across the enterprise can increase sales and reduce costs:

> Motivate workforce & increase productivity
> Enable truly mobilized teams
> Increase ROI on legacy applications
> Make quicker decisions with increased confidence
> Increase sales through improved processes


KPMG Digital & Mobile


Insights
 
  Are you a Digital “Have” or “Have Not?”

Business change is driven by an ever–increasing technology rate of change. There’s a fundamental shift happening in how companies must think of digital customer engagement. Are you ready?


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  3D Customer Journey Maps

Why typical personas and journey maps are simplistic, flat, and unreliable.


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  The Intersection of Technology,Strategy and Risk

A Video Series Defining the Board's Role

• How emerging technologies impact directors' responsibilities
• Why the board must partner with the CIO in providing IT leadership
• What boards should ask about big data, security and social media


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  Enterprise Mobility:

Enabling the Mobile Workforce Approximately 60 million Americans are members of the 2013 mobile workforce. Less than half their employing companies have a comprehensive mobile workforce strategy.


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Steve Chase
Advisory Partner
+1 (214) 840-4200
steve.chase@kpmg.com

Miriam Hernandez- Kakol
Advisory Partner
+1 (973) 912-6227
mhernandezkakol@kpmg.com

Submit RFP

KPMG Digital Services can help transform your business.

Learn more about our core offerings:


Digital Experiences


Journey Mapping


Innovation Workshops


Digital Enablement


Business Transformation