Successful retailers are those who not only focus on their customers, but engage with them in an omnichannel environment to deliver the best shopping experience.

Yet challenges such as changing demographics, fluctuations of regional economies, and globalization are pushing consumer-driven businesses to cut costs, find new ways to offer more value, and provide better customer service. To help meet these challenges, many retailers have turned to KPMG LLP for guidance and advice. From small start-ups to large chain operations, the professionals in KPMG’s Retail practice combine deep industry knowledge with extensive experience to provide retailers with Audit and Tax services, and guidance in such areas as improving performance, lease negotiations, and franchise offerings.

2014 Retail Industry Survey

2014 Retail Industry Survey

Our 2014 Retail Industry Outlook Survey surveyed 100 senior U.S. retail executives. The results indicate retail executives are wholly focused on getting omnichannel retailing right to meet customers’ expectations and evolve continually to keep pace with their competitors.

KPMG and NRF Foundation Launch Research Resource

The Retail Insight Center is a one-stop-shop for data and insights into retail industry trends, from sales, employment, and consumer spending, to the popularity of smartphones and tablets. Users can explore the Insight Center and build a customizable analytic report or find data specific to their research needs, such as up-to-date and historical consumer trend information and key government indicators.



Consumer Currents 18

Consumer Currents 18
This semi-annual flagship magazine includes articles addressing key issues faced by consumer markets executives. Contents for issue 18 include interview with Chairman of John Lewis, ASEAN, scarce commodities and pricing.

How KPMG can help

    KPMG offers a number of services focused on assisting our clients address the issues facing their industry sector, in the key areas of governance, performance, technology, and growth. These issues include:

    • Shifts in consumer behavior
    • Reporting & regulation ― corporate governance and stakeholder expectations, IFRS
    • Sustainability & the environment
    • Business operating model structure
    • Operational efficiency ― supply chain management, loss prevention, commodity price volatility, sourcing, business intelligence
    • Integration of new technology
    • Financial management – cost management, budgeting and forecasting, tax strategies
    • Market entry and expansion
    • Retail format strategies
    • Mergers and acquisitions

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                 Mark Larson

    Mark Larson
    US and Global Sector Leader
    +1 502 562-5680

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    Retail Insight Center

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