Details

Service: Advisory, Performance & Technology, Performance & Technology Services
Industry: Insurance
Type: Publication series
Date: 6/21/2012

June 2012 Insurance Briefing: Enhancing the Customer Relationship

With the pace of change in the global economy, it is hard to stay current on the business trends and developments impacting the insurance industry. Insurance Briefing has been created as a vehicle to bring timely briefings and insights that will help insurance professionals make more informed business decisions. Our ambition is to be highly relevant and publish issues when there is a need for perspective on significant events that are shaping the insurance sector.

Download Now

Read June 2012 Insurance Briefing: Enhancing the Customer Relationship

PDF files require Adobe Reader to view

Download Adobe Reader

Aligning cost optimization with customer centricity is increasingly important as insurers look to achieve balance and drive business results, given today’s challenging environment. In the June edition of Insurance Briefing, we provide practical solutions that can deliver immediate impact to both customer experience enhancement and cost optimization.

© 2013 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

KPMG International Cooperative (“KPMG International”) is a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG International. KPMG International provides no client services. No member firm has any authority to obligate or bind KPMG International or any other member firm vis-à-vis third parties, nor does KPMG International have any such authority to obligate or bind any member firm.