• Service: Advisory, Performance & Technology, Performance & Technology Services
  • Industry: Insurance
  • Type: Publication series
  • Date: 6/21/2012

Enhancing the Customer Relationship 

With the pace of change in the global economy, it is hard to stay current on the business trends and developments impacting the insurance industry. Insurance Briefing has been created as a vehicle to bring timely briefings and insights that will help insurance professionals make more informed business decisions. Our ambition is to be highly relevant and publish issues when there is a need for perspective on significant events that are shaping the insurance sector.
Aligning cost optimization with customer centricity is increasingly important as insurers look to achieve balance and drive business results, given today’s challenging environment. In the June edition of Insurance Briefing, we provide practical solutions that can deliver immediate impact to both customer experience enhancement and cost optimization.