The list was published today in a special Fortune magazine advertising section featuring commentary on the current state of outsourcing. KPMG moved up from the number two slot in last year’s IAOP ranking.
“This recognition in the shared services and outsourcing advisory (SSOA) space is a strong validation of KPMG’s strategy to lead in this important, fast-growing segment of the market,” said Lynne Doughtie, KPMG LLP vice chair, Advisory. “It is also a clear indication of the depth of expertise KPMG is able to bring to our clients.”
The IAOP rankings were based on applications covering various criteria, including customer feedback, approach to sourcing, management team, size of practice, and global presence. KPMG has been in the forefront of heralding the shift of the outsourcing model from routine services performed in low-wage geographies, to an approach including more complex, sophisticated activities addressing business-critical issues, such as shortages of talent, regulatory changes, tax consequences, globalization, rising costs, and rapidly changing technology.
“Leading organizations no longer perceive outsourcing simply as a vehicle for labor arbitrage, but rather as a series of partnerships integral to the success of their business,” said Cliff Justice, KPMG LLP principal and U.S. leader, Shared Services and Outsourcing Advisory (SSOA). “’Your mess for less’ is a strategy that is unsustainable and is largely over, evolving from a business of cheap labor and economies of scale to process transformation and economies of skill.”
“KPMG’s focus on business consulting, rather than serving as a large-scale operational outsourcer itself, provides us the ability to help clients transform internally and to engage and manage other third party outsourcing relationships,” Justice said. “We have assembled a team of professionals who sit among the outsourcing industry’s most prominent and we are pleased that our industry peers have recognized our accomplishments.”
An overview of KPMG’s SSOA services and information on KPMG’s #1 ranking are available at www.kpmg.com/us/best on the KPMG Shared Services and Outsourcing Institute page.
About KPMG LLP
KPMG LLP, the audit, tax and advisory firm (www.kpmg.com/us), is the U.S. member firm of KPMG International Cooperative (“KPMG International.”) KPMG International’s member firms have 145,000 people, including more than 8,000 partners, in 152 countries.
About KPMG International
KPMG is a global network of professional firms providing Audit, Tax and Advisory services. We operate in 152 countries and have 145,000 people working in member firms around the world. The independent member firms of the KPMG network are affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. Each KPMG firm is a legally distinct and separate entity and describes itself as such.