Details

  • Service: Advisory, Risk & Compliance, Internal Audit and Regulatory Compliance
  • Industry: Communications & Media
  • Type: White paper
  • Date: 11/1/2010

Seven Steps to Better Customer Experience Management 

This new white paper is focused on helping communications and media companies improve their ability to capture, analyze, and respond to customer data while improving the customer experience.
This new white paper is focused on helping communications and media companies improve their ability to capture, analyze, and respond to customer data while improving the customer experience. It offers seven steps and a framework to help companies drive growth and profitability by using customer experience as a service differentiator.