Details

  • Service: Advisory, Risk Consulting, Financial Risk Management, Consumer Protection Services
  • Industry: Banking & Capital Markets
  • Type: Business and industry issue
  • Date: 8/9/2012

Consumer Protection – Much more than compliance 

Consumer Protection – Much more than compliance, takes a close look at the impact of consumer protection regulations around the globe. The article highlights that the customer experience has become an essential component in driving growth. The key point is that a company which engages actively with its customers, treats them fairly and provides them with products and services which meet their needs is simply pursuing a competitive advantage by doing business well.
For more information on this timely topic, please contact the authors:

Linda Gallagher
Principal
US Leader of Financial Services Regulatory Risk Services

Fiona Fry
Partner
UK leader of Financial Services Regulatory Risk Services