Sales and Marketing 

We provide sales and marketing excellence capabilities in the era of the empowered customer.
Sales and Marketing
As you move toward greater customer-centricity, we can help you drive results along the full continuum, from strategy to market execution. We help communicate the value proposition of your services effectively and efficiently through sales and marketing channels that yield optimal and sustainable results.

We can help:

  • Execute a data-driven approach to analyze current marketing and sales channels
  • Integrate change management strategies to accelerate business transformation
  • Identify promising opportunities and refine go-to-market strategies
  • Develop sales analytics, including metrics for pipeline, forecasting, customer activity and team compensation
  • Review the effectiveness of the sales process by conducting a full 360-degree review
  • Develop and execute digital media strategies

Our perspective and solutions drive:

  • Profitable revenue growth
  • Positive transformation of the sales and marketing organization
  • Differentiating, brand-defining customer experiences
  • Increased customer satisfaction and loyalty

Let us help you elevate your sales and marketing platform through these services:

  • Call Center Optimization
  • Change Management
  • Contact Center Management
  • Customer Engagement Optimization
  • Customer Insight and Analytics
  • Sales Force Effectiveness and Alignment
  • Sales Process Improvement
  • Customer Experience Management
  • Customer Segmentation and Targeting
  • Digital Interactions


 

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Contact

           Alton Adams

Alton Adams
Principal
Atlanta
+1 404-614-8614
aladams@kpmg.com

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"We built this company from the customer back, not from the company out."
— Lou Gerstner, IBM