Boil the Ocean. Not having a clearly defined scope of what is Software Asset Management, what business areas are included and what constitutes a measurable success.
Tools Project. Approaching Software Asset Management as a tools project and not including business process changes.
Vendor Standards. Creating SAM processes and procedures without taking into account the required vendor standards.
Value. A SAM programme doesn’t happen overnight and failure to show value along the way is certain to be the death of the project. A lot of budgets and projects never see the light of day, or are cut by senior management who do not have all the facts regarding the need, or ultimate results.
Diversity. Software Asset Management requires lots of different business skills, like commercial awareness, technical awareness, HR, contract management, legal awareness on a local as well as international level and of course crucially a thorough understanding of licensing rules. Not taking these this into account will cause your SAM project to fail.
“ Software publisher audits are on the increase and there is greater awareness of this risk. The best defence to this is to routinely perform self-audits. The first one will take a while so it is important to think about automating the process as much as possible during the self-audit process. Detailed licensing knowledge is also key to conducting self-audits in an efficient manner.”