This year, we continued on our three year journey of transformation to become the clear choice. We stimulated growth in our business, turned the spotlight back up on our Values and reflected on and communicated our Purpose
A bi-annual report compiled with Markit which highlights potentially significant impacts on broadcasters as viewers' habits change.
How connected and autonomous vehicles will transform the way we drive. What are connected versus autonomous vehicles?
The workforce is changing. Are today's people issues the sole responsibility of the HR function or does the changing business landscape push them firmly within the board's remit?
Since the recession many companies have been faced with margin challenges and yet so few have truly grasped the potential of pricing.
Explore the opportunities available for school and college leavers at KPMG.
Find out about careers for graduates from all degree disciplines in Audit, Tax, Advisory, Technology, Marketing and HR.
Keep up to date with the latest news and views from KPMG in the UK by following our twitter feed.
KPMG’s leadership blogs brings you insight, opinion and debate from our senior partners and industry experts.
We can help you find enhanced revenue growth opportunities using customer insight, innovative proposition development, effective customer initiation and value-based pricing strategies.
We can help you improve customer experiences and results across many contact points, using structured diagnostic tools and innovative process redesign systems.
We can help you grasp the value of customer data — giving insights and improving performance across digital, social media and traditional customer engagement platforms.
We can help you build digital business models for the future. We design, deliver and host digital solutions that create commercial value and improve customer support.
We can help you optimise digital and traditional channel performance so that sales and service processes consistently improve value and customer experiences.
We can help you design and implement customer-centric business models based on a ‘single view of customer’. Putting customer insight at the heart of decision-making improves performance.
Over the last few years, a digital communication revolution has deeply changed the way companies interact with customers. In light of this, KPMG Luxembourg has launched an initiative to analyse the maturity of digital marketing in the Luxembourg market.
The KPMG Spain Digital Blog takes a holistic approach to the many issues involved in the digital economy. This includes strategic thinking, adapting and operating business model and implementing transformation programmes.
Explore how social is being adopted within the banking sector and the new approaches emerging from the social sphere.
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With evolving customer behaviour and expectations, it has become crucial for banks to listen and understand customer voices to help shape their strategies. In this survey, we share our findings from more than 14,000 retail, over 3,000 small and medium enterprises (SMEs) and 400 corporate/commercial banking customers.
Partner, Head of Customer and Growth UK
KPMG in the UK
077 4786 2123
Customer and Growth
077 1060 3089
We can assist with the issues your business is facing and provide the services you require.
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KPMG International Cooperative ("KPMG International") is a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG International. KPMG International provides no client services. No member firm has any authority to obligate or bind KPMG International or any other member firm vis-à-vis third parties, nor does KPMG International have any such authority to obligate or bind any member firm.