United Kingdom

Issues faced by our clients - Data and insight 

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Bombarded with data from all directions, organisations are hard pressed to learn from and use information to make better business decisions, drive growth, increase market share, improve profitability, optimise cash flow and manage enterprise risk.

Not surprisingly, information management ranks as one of the top two reasons for complexity and – ironically – as the most popular way to manage it, cited by 84 percent of executives in recent KPMG research


We help our clients capitalise on the value of their data – including real-time and historical insights – to support strategic, tactical and operational decisions.

We work with them to translate business and functional strategy into transparent and meaningful measures that guide decision making. We assess whether they have established performance management processes and reporting structures to reduce risk and drive business performance, if they have clear governance over data standards and whether a streamlined infrastructure is in place to reduce costs.

 

Clients use our services to:

  • improve reporting and make more effective decisions 
  • enhance the integrity and relevance of management information through improved governance over data standards and taxonomies 
  • make more of their information and reporting systems and better leverage their investments
 

Time to grow up

Time to grow up

In this era of ‘big data’, there is a clear undercurrent of change flowing through the customer insight and analytics functions at the UK’s major retail banks. In early 2012, we spoke with many of the senior decision makers involved in the space. Our research has led us to identify five key themes that should be at the top of the business agenda for bank executives, senior leaders and customer insight and analytics teams.

 

  • Download the publication (PDF 1.14 MB)

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