The requirements for the TOM are generally driven by what the Finance function is required to produce – the reports and related analytics, frequency and quality – so defining this is the first step. Secondly is defining the process – how the outputs will be produced – which will determine processing speed. The output requirements and process will then drive the people and technology changes – the capability necessary to deliver. It is critical that the TOM is driven and owned within the programme to ensure that there is a shared understanding of the solution across the programme.
More information on target operating model will be available shortly.