United Kingdom
KPMG and ABI strategic alliance
Becoming the Future Insurer
Read what Justin Balcombe, Head of UK General Insurance, had to say at the Future of General Insurance conference 2014
Customer experience barometer
Read our report and compare UK customer experience with other markets
Murray Raisbeck outlines the insurance impact of the driverless car.
Strategic alliance
Strategic alliance formed with ABI around the issue of wealth and long-term savings.


We believe insurers should focus on putting the customer at the heart of everything they do, from strategic decision-making to service and delivery. We believe those insurers looking at sustainable value creation for customers will be rewarded by their investors.

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    Phil Smart

    Phil Smart

    Head of Insurance

    KPMG in the UK

    020 7311 5134