If you have a complaint or are not satisfied with any aspect of your dealings with KPMG LLP, you are invited to raise your concerns with a partner or a senior member of staff who is known to you. If you are not able to reach a satisfactory resolution in this way, please follow one of the courses of action:
- If you are a client and your complaint concerns KPMG's professional services, please contact David Matthews, the UK firm's Head of Quality & Risk Management, either by e-mailing (david.matthews@kpmg.co.uk) or by writing to him at 15 Canada Square, London E14 5GL. If you are still not satisfied, you may be entitled to refer the matter to the Institute of Chartered Accountants in England & Wales.
- If you are a client, and your complaint concerns FSA regulated activities undertaken by KPMG, please click here.
- If you are not a client, please contact David Matthews, the UK Head of Quality & Risk Management, either by emailing him (david.matthews@kpmg.co.uk) or by writing to him at 15 Canada Square, London E14 5GL.
- For general enquires or complaints about Restructuring or any Restructuring cases please contact Nicki Crew | 020 7694 3384.
- If you wish to report possible illegal, unethical or improper conduct involving KPMG or any of its people in any capacity and do not wish to follow any of the previous courses of action, you may make use of our whistle-blowing hotline by clicking here.
