United Kingdom

Details

  • Service: Advisory, Management Consulting
  • Type: Business and industry issue
  • Date: 11/07/2011

Five key recommendations 

  

 1 Maintain cost management as a strategic priority
  Do not allow cost efficiency to drop down the priority list and align cost management with your other strategic priorities
 2 Adopt an external investor mindset
  Challenge your own organisation in the same way a potential investor would, unconstrained by current organisational boundaries and perceptions
 3 Create profit and cost transparency
  Continually seek to improve your organisation’s understanding of where profit is generated and cost is consumed
 4 Engage front line workers
  Seek to instil a greater sense of ownership within your front-line staff and line managers
 5 Equip staff to ‘walk the walk’ 
  Invest in the tools and training to enable your employees to fully participate in creating cost efficiencies

 

  

 

 Tools  

 1. Is your business able to obtain relevant and accurate cost management information regularly and automatically?
 2. Does your business’s financial reporting accurately reflect your business performance in a consistent way?
 3. Do you use appropriate tools to challenge the costs of your business on a regular basis?  (E.g. Cost to serve analysis; internal / sector / out of sector benchmarks and comparators)
 4. Do you regularly challenge your operating model to seek cross business boundary efficiencies?
 People and culture  
 5. Are cost performance commitments linked to results with both rewards and consequences?
 6. Does everyone in the organisation have consistent cost objectives as part of the performance management process?
 7. Do you have the right skills in place to continuously improve cost management?
 Process & Controls  
 8. Are people accountable for managing and monitoring costs in the different areas of your   business?
 9. Are spend and cost containment policies and processes in place and enforced?
 10. Does your business stop projects or spend that is not consistent with the agreed strategy?

 

 

 

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