United Kingdom

Details

  • Industry: Power and Utilities
  • Type: Video
  • Date: 11/03/2011
  • Length: 1:02 Minutes

Lack of Trust in Utilities 

Transcript:

Lack of trust in utilities

 

James: Aren’t energy companies getting on the environmental bandwagon, though?  They’re just, like, saying that just because they want to get behind the whole y’know, being environmentally friendly.

 

Alex: Answer your own question, what do you reckon?

 

James: I don’t believe it’s true.

 

Sue: I always think, I’m a bit dubious me, and I think if somebody’s giving you something in one hand, they take it out of the other..

 

Eugene: They charge us extortionate fees, they take the XXX, they get electricity for nothing.  They don’t have to burn coal any more, it’s like they can get it through wind power, water power and stuff like that y’know, but it’s still well expensive.  Like y’know, gas will run, y’know that’s a resource, I understand that y’know to get that it costs money, but electricity……

 

Peter: They’re out to make money aren’t they (off camera: Debbie says: They’re responsible to their shareholders), they not nationalised companies any more..

 

Alex: Explain that to me Peter?

 

Peter: Well they used to be a nationalised company didn’t they, gas and all that? Then they would be, they wouldn’t, they didn’t have to make a profit, but they’ve got to make a profit now for their shareholders haven’t they?

Is there an environmental “band wagon” and do customers trust their providers?