- 8 week suspension of trading restrictions designed to drive growth
- ‘Open all Hours’ culture driven by consumer demand and online experience
- But impact of suspension has potential to hit smaller stores and increase operating costs
As retailers prepare for the temporary suspension of Sunday Trading Laws between 22 July and 9 September, Mona Bitar, partner in KPMG’s Operations Strategy Group, comments:
“Current restrictions on Sunday trading have been in force for 18 years, but in that time the UK’s shopping environment has radically changed. The growth of digital Britain and the proliferation of tablets and smart-phones means that how and where consumers shop is no longer governed by the hands on a clock. Britain’s comfort with e-commerce means that we really are open all hours.
“With an ‘always on’ culture of shopping, consumers are increasingly placing a premium on convenience so there is a case to be made for these demands to be met, as part of the drive for economic growth.
“However, relaxing Sunday trading laws could potentially benefit the larger shops as consumers are lured away from convenience stores turning towards brands they know. By diverting foot-fall away from local stores towards city centres and tourist spots, independent retailers will need to work hard to ensure they continue to lure customers in and do not suffer.”
The benefits of a temporary suspension of the law will also only apply to retailers with floor space of more than 3,000 sq ft. They are currently restricted to trading to six hours on a Sunday.
Helen Dickinson, head of retail at KPMG says: “The Chancellor’s decision to try to boost the sector by suspending restrictions on opening hours for retailers will ultimately only benefit those with floor space of more than 3,000 sq ft who are currently restricted by a limited trading window between 10am and 6pm every Sunday. But even for these businesses, the ability to trade for longer also brings increased overheads and staffing issues and so care will need to be taken to ensure any sales uplift is not eroded though higher costs.
“Retailers will also need to plan carefully so staff and goods can get to stores on time and safely. The relaxation of the night time delivery restrictions is helpful but does not compensate for the logistical challenges associated with ensuring stock availability levels are up to scratch – a particular challenge for the supermarkets which normally have many deliveries each day each within carefully pre-defined timeslots.”
Mike Petrook, KPMG Press Office
020 7311 5271 (t), 07917 384 576 (m) or email@example.com
Notes to Editors:
KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and operates from 22 offices across the UK with over 11,000 partners and staff. The UK firm recorded a turnover of £1.7 billion in the year ended September 2011. KPMG is a global network of professional firms providing Audit, Tax, and Advisory services. We operate in 152 countries and have 145,000 professionals working in member firms around the world. The independent member firms of the KPMG network are affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. KPMG International provides no client services.