United Kingdom

Target operating models 

Designing the target operating model (TOM) should be the first step for any major Finance Transformation programme.  It is essential that the management team determines the scale of its ambitions clearly at the outset.  A full finance transformation programme is not necessary. You can choose how far to move the finance function based on an assessment of prioritised requirements and benefits.

The requirements for the TOM are generally driven by what the Finance function is required to produce – the reports and related analytics, frequency and quality – so defining this is the first step. Secondly is defining the process – how the outputs will be produced – which will determine processing speed. The output requirements and process will then drive the people and technology changes – the capability necessary to deliver. It is critical that the TOM is driven and owned within the programme to ensure that there is a shared understanding of the solution across the programme. 


More information on target operating model will be available shortly.



Paul Bishop


Finance Transformation Leader

+44 (0) 780 261 4970



Brid Meaney

Target Operating Models

+44 (0) 782 795 4938