Officer/Senior Officer - IT eAudit (Application Support) 

Responsibility :

 

  • User support and customer service. Be present and visible in the Help Desk and available to users requiring technical assistance
  • Day-to-day first-level supporting to all staffs and ensures a high quality of service is delivered
  • Provide support to troubleshooting and resolve technical problems, maintaining up-to-date product installation base on KPMG standards
  • Respond to questions from callers and walk-ins; remotely assist students, staff, and faculty with technology problems in offices, meeting rooms, assist in person with problems in the training room
  • Learn fundamental operations of commonly used software, hardware, and other equipment.
  • Deploy applications upon the given instructions and timeline project team
  • Work with Information Technology team to ensure the desktop environment is maintained in line with standard IT policies
  • Follow standard Help Desk operating procedures; accurately log all Help Desk details into the Helpdesk system
  • Reports plan, progress and performance of projects
  • Provide user training for all applications and software

 

Qualifications :

 

  • Bachelor's Degree in Information Technology, Computer Engineering, Computer Science, Information Engineering or any related field
  • At least 2 years experience in IT services and supports
  • Strong technical and computer software/hardware skills
  • Having DBMS knowledge in SQL Server is advantage
  • Possessing good team player, multitask, prioritizing skills, and take ownership of any project as assigned
  • Willing to learn and able to work under pressure
  • Willing to put in extra time & effort and travel for work as required
  • Good command in English
  • Thai nationality

 

We offer the successful candidate an attractive remuneration package and the opportunity to work in a dynamic and exciting environment.

 

Attractive remuneration package and fringe benefits will be offered to the right candidates. Please submit resume stating qualifications and experience, present and expected salary, telephone number, together with a recent photo to the address below:

To apply please send your CV stating your current and expected salary to thiwat@kpmg.co.th or career@kpmg.co.th