KPMG Soft-Skills Workshop Series 

Writing Powerfully	Two-day workshop covering:  Reader analysis The writing process International business writing style Punctuation demystified Getting results Writing practice and discussion
Polish Your Presentations	Two-day workshop covering: Strengths and weaknesses of the participants’ presentations  Practice and discussion Tailored feedback and discussion
Managing Priorities	One-day workshop covering: Defining what to do Deciding when to do it Managing interruptions Managing expectations
Managing & Motivating for Performance	Two-day workshop covering: Performance management    Setting and managing expectations  Diagnosing performance  Giving feedback   Practice role plays
Difficult Conversations	One-day workshop covering:  Understanding other’s reactions Delivering difficult messages  Facing difficult conversations  Case study practice
Coaching for Success	One-day workshop covering: What is coaching? Why, when, and how do I coach? How do I give feedback? Coaching exercises
Managing Conflict	One-day workshop covering:  Conflict in my organisation  Possible causes Possible ways of resolving Case studies
Managing Change	One-day workshop covering:  Stages of the change process  Considerations   Case studies and discussion
Influencing & Negotiation Skills	One-day workshop covering:  Why we need to influence  Ways of influencing  Case studies  Principles of negotiating   Case studies