The financial services industry needs a fundamental change in attitude and culture to respond to the new environment. This is why much of the September 2013 edition of Frontiers in Finance is devoted to issues of culture. We believe culture is the new fundamental challenge.
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In this issue:
- Making a bank marriage work: Overcoming the cultural barriers. The continuing transfer of economic power from the developed world to Asia, the growth in Latin America and the interesting future perspectives in Africa are changing the dynamics of financial investment and acquisition in the banking sector
- Embedding real culture change and managing talent risk. It is widely argued that fundamental culture change is needed in banks if the lessons of the crisis are really to be learned and if a more stable, publicly-acceptable banking industry is to emerge
- Putting the customer first – For real. Insurers face challenges which are in many ways unprecedented: not simply as a result of the crisis, but also in the face of the major changes – the global mega-trends – which are transforming the business and social environment