Process analysis and improvement 

We assist our clients in assessing their business processes, leading to a clear image of the company’s status, identifying efficiency, effectiveness and improvement opportunities.

We can also provide professional assistance in re-designing business processes to be more cost efficient and implementing new operational procedures leading to an improvement in the company’s performance.

The services that we offer are:


  • Assessment of organizational structures, operational models, decision processes, delegation levels, competencies and control mechanisms
  • Analysis and redesign of operational processes in order to enhance cost efficiency, service quality and to strengthen the process controls
  • Definition of KPIs (key performance indicators) and development of balance scorecards
  • Identification of business and customer needs in connection with system implementations (ERP, CRM).

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Contact us

Please contact us if you have any questions about KPMG services or any other inquiries.