• Service: Advisory, Business Performance Services, IT Advisory, Business Systems Controls, IT Security Services, Security, Privacy and Continuity, IT Audit Co/Outsourcing, IT Sourcing
  • Date: 5/3/2012

KPMG Private Banking System Survey 

According to former KPMG studies, 80% of private bank representatives recognize technology as a major enabler in supporting client advisory processes. Similarly, fully acknowledging the importance of technology in banking, 20 years ago, KPMG started to carry out a survey on the use of technology and software packages in the financial services industry. This edition is the 18th, and in an effort to create a broader picture of the realities of IT in private banks, we decided to jointly address the Luxembourg and Swiss markets and to focus on the private wealth management segment of financial institutions. As in our previous editions, our report is centered around the market shares and satisfaction levels of core banking system users. However, the following topics are addressed in this edition:


  • The IT platform supporting front office activities
  • General IT management aspects, mainly in the areas of budgeting and human resources
  • A perspective on outsourcing and insourcing situations in the private banking sector
  • Interviews of banking executives and of a representative of the Luxembourg regulatory authority


For more information, please do not hesitate to contact Vincent Koller, Jean-Pascal Nepper or Nam Vu