India

Details

  • Service: Advisory, Performance & Technology, Business Performance Services
  • Type: KPMG information
  • Date: 5/2/2014

Outsourcing end of term relationship 

Over the past few years, a numbers of large enterprises in Asia have entered into sizeable outsourcing relationships. A good proportion of these early waves IT & Business Process Outsourcing relationships (over 350 relationships worth ~USD 32 billion) are now up for renewal over the next three years, posing some key challenges as well as opportunities for all market participants. In this report we have tried to establish the near to mid-term IT & Business Process Outsourcing contracts renewal opportunity (both quantitative and qualitative), share key trends that have shaped the market evolution since some of these contracts were entered into, and discuss some likely approaches to address end-of-term situations that enable continued value realization and risk management.
Outsourcing end of term relationship
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