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Frequently Asked Questions 

How do I sign-up for a Free Trial to KPMG's Accounting Research Online?

All trial users must register by clicking on the "FREE TRIAL" link on the Home page, then complete and submit the "New Registration" registration form. Your request is then processed in accordance with KPMG's independence policy and you will receive an e-mail notification when your Trial activation is approved. There is no obligation to subscribe if you take a free trial and a bill will only be generated once the customer returns our Subscription Confirmation Form.


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What software do I require to access KPMG's Accounting Research Online?

Browser Software - Microsoft Internet Software Version 7.0, 8.0 and 9.0 or Firefox 2.0 and 3.0.


Connection Speed - Minimum speed to connect is 28.8 KBPS - A faster connection i.e., office network/DSL/T1 line, is recommended for optimal experience.


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Who can subscribe to KPMG's Accounting Research Online?

Employees of an accounting firm cannot subscribe to KPMG's Accounting Research Online. To subscribe and become a user, you must meet the following criteria:

  • be at least eighteen (18) years of age;
  • valid business e-mail address
  • be authorized to accept the terms and conditions of the Agreement.

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Can I by-pass the FREE Trial process and purchase a subscription to KPMG's Accounting Research Online?

Yes. If you wish to by-pass the FREE Trial, you will still need to register for a Trial. This registration process is required so that all new users review and accept the Online Service Provider Agreement.



Once you have registered your request will be processed through KPMG's independence policy check and you will receive an e-mail notification when activation is approved along with login instructions. Login using the initial username and password provided to you in the login instructions. Then you will be prompted to "Subscribe Now" or "Continue Trial". Click on "Subscribe Now" and you will be able to by-pass the Trial period.


See pricing for additional information. For billing information, see How will I be billed?


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Will I be notified when my Trial or Subscription to KPMG's Accounting Research Online is due to expire?

Yes. When you log into ARO you are prompted with either 'Continue your Trial' (which displays the number of days left on your trial account) or Subscribe Now. There is no obligation to subscribe if you take the free trial and a bill will only be generated once the customer returns our Subscription Confirmation Form. The Subscription Confirmation Form is also available online under "Manage Account".


Prior to your expiration date, you will receive a 30-day expiration reminder via e-mail from the ARO Administrator with a new Subscription Confirmation Form attached. You can select the content and pricing plan, and then enter your registered users and billing information. At this time, you can change the content, pricing plan and billing information for the next 12-month period. Simply fill it out and return. Your request is then processed in accordance with KPMG's independence policy and you will receive an e-mail notification when activation is approved. See pricing for additional information. For billing information, see How will I be billed?


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Do I have immediate access to KPMG's Accounting Research Online upon registering for a trial or purchasing a subscription?

No. Prior to us providing a trial or subscription to KPMG's Accounting Research Online, KPMG's policies require us to determine if independence is required with respect to the subscriber or potential subscriber and, if so, satisfy ourselves that the trial or subscription to KPMG's Accounting Research Online does not impair independence with respect to a KPMG audit client. Prior to accepting any trial or subscription, for any entity, we must determine whether the prospective trial or subscription is for a KPMG SEC audit client. A KPMG "SEC audit client" includes situations in which 1) any KPMG firm audits the SEC registrant or 2) any KPMG firm audits an affiliate of an SEC registrant, even though a KPMG firm does not audit the SEC registrant.


Once conclusive documentation has been obtained whether the prospective trial or subscription is for a KPMG SEC audit client:

  1. Any trial or subscription for a KPMG SEC audit client or an affiliate of a KPMG SEC audit client must be pre-approved by the KPMG lead engagement partner.
  2. Approval of the trial or subscription to SEC registrant audit clients of KPMG or their controlled affiliates will not be provided by the KPMG lead engagement partner until he/she has obtained pre-approval by the trial or subscriber's Audit Committee.
  3. Audit Committee pre-approval is not required if
  • KPMG is not the principal auditor of the SEC registrant; or
  • The trial or subscription will be delivered to a non-controlled affiliate of the SEC registrant audit client.

However, KPMG lead partner approval is still required in situations (a) and (b).


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Do you have additional information on the type of content available on Accounting Research Online?

KPMG's Accounting Research Online is a library of authoritative accounting, auditing and financial reporting guidance and literature. The web-based library includes access to literature published by professional and regulatory bodies, as well as KPMG guidance, with a primary focus on U.S. GAAP and International Accounting Standards related literature.


For more information, see Product Overview.


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How much does an annual subscription cost?

The cost of a subscription to KPMG's Accounting Research Online varies based on the content selected and the number of concurrent user licenses purchased. See pricing for additional information.


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How will I be billed?

Upon completion of the subscription form, an invoice will be mailed to the address you provide. Invoices are due 15 days after the billing date.


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What is a concurrent user license?

Concurrent users represent the maximum number of users authorized to access a single subscription license simultaneously. For example, you could purchase a single concurrent user license and allow access for several (up to nine) members of your department on a one-at-a-time basis. If you want multiple users to access ARO at the same time, you need to purchase multiple licenses.


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How do I register additional users to my concurrent license?

Either contact you PAM (Primary Account Manager) or send a message via the ARO mailbox. Any new user added to an existing account is required to accept the Online Service Provider Agreement.


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Are there any special requirements to create a password?

Your password to KPMG's Accounting Research Online must be alphanumeric (includes both letters and numbers) and include at least eight (8) characters (e.g. password1).


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How do I change my password?

At the Home page, enter your e-mail address and password, then select "Manage Account." On the "Manage Account" screen, select "Change Password." Follow the directions to create your new password.


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I forgot my password

If you have forgotten your password, on the Home Page, select 'Login Now' to answer your security questions and reset your password. You will be prompted to enter your e-mail Address and click the "Submit" button. Instructions to change your password will be sent immediately to you via e-mail.


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If I decide to cancel my subscription, am I entitled to a refund?

No. The license fee is non-refundable.


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