Customer Support 

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Contact us by email for all general inquiries on ARO, including new subscriptions, renewals and cancellations, updates to subscription and personal information, and assistance on how to use ARO.

Email Address

Phone (Business hours M-F, 9am to 5pm, eastern standard time)

Within United States:

+1 201-505-2600

Call from outside the United States:

+1 (201)-505-2600

Browser Compatibility

KPMG’s Accounting Research Online is a research environment designed, developed and tested to run on the following web browsers:

  • Windows Internet Explorer 7.0 or higher
  • Firefox 2.0 or higher

You must contact your own technical support provider to install the appropriate internet browser.

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If you have forgotten your login ID or password, from the ARO Home Page select ‘Login Now’ to answer your security questions and reset your password. On screen hints are presented throughout the process.


If you have suggestions to make this a better product, please send an e-mail to KPMG’s Accounting Research Online.

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