Global

Why KPMG? 

KPMG leverages a global network of highly-experienced professionals from across a wide range of functional service areas to deliver tailored and practical solutions to our firms’ local clients. Our teams have strong skills and deep knowledge in:
  • Modernizing service delivery models and helping human and social services clients to achieve integrated delivery models through various enablers such as IT, process improvements, change management and adopting a client focused approach
  • Harnessing data analytics to help our clients understand how to access data through various reports and tools such as cloud technology and making evidence driven decisions while considering privacy issues and other risk factors
  • And, improving program outcomes by focusing on outcomes and not program outputs, identifying social return on investments and maximizing contract values 

Our global network of practitioners support governments in achieving strategies through:

Business transformation/change management:

With proven tools and methodologies for tackling the complex challenges facing human and social service agencies, KPMG's network of firms helps their clients to identify and realize valuable opportunities for improvement. Our firms' professionals help public sector organizations manage the specific risks associated with change in complex social and political environments.

Information Technology:

KPMG's IT professionals work with public sector clients to align technology with organizational strategy, vision and goals. These professionals work across the technology life-cycle – from planning and strategy through to implementation and sustainability – to achieve dramatic results that allow clients to achieve improved service efficiency at a lower cost.

Integrated service delivery/shared services:

Our firms' deep experience working with public sector agencies to create and realize holistic, client-centric models of service delivery helps clients to develop programs that transcend the status-quo. Our firms design and implement programs that help the public sector leverage shared services to reduce costs while maintaining a clear focus on both core competencies and the delivery of mandated activities.

Performance management and improvement/cost-effectiveness:

Driven by the need to achieve maximum results from increasingly scarce financial resources, public sector agencies look to KPMG professionals to deliver globally-tested and locally applied methodologies for achieving continuous improvement in internal processes, as well as outcome- and performance-based models of engagement with service providers in the private and not-for-profit sectors.

Program integrity/fraud prevention:

KPMG forensic teams have the experience and skill in fraud prevention to help public sector clients develop fraud prevention and program integrity strategies that are not only proactive, but robust enough to identify fraud before it occurs to protect our firms' clients' budgets, reputations and donors.

Public-private partnership development:

Our network of professionals serve as trusted advisors to both the public and private sectors, working to provide deep experience in developing effective and accountable partnerships with private and third-sector entities. With hands-on experience helping agencies around the world to structure these relationships, we help human and social services organizations to maximize the potential for successful outcomes while minimizing financial and performance risk.

Feedback

We want to hear your point of view on human and social services. Contact your local KPMG Human and Social Services team, or email us at humansocialservices@kpmg.com.

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Paul Hencoski

Global Chair, Human & Social Services

+1 212 872 3131

David Hansell

David Hansell

Global Head, Human & Social Services Center of Excellence

+1 212 954 2867