Care system redesign is at the heart of Hilary’s work, bringing the entire healthcare community together to produce better outcomes and cut costs. Much of her efforts are focused on the growing challenge of chronic conditions, moving patients from acute care to more local settings.
In 23 years with the UK National Health Service, Hilary rose to become Medical Director of the Royal Surrey County Hospital, after which she joined private health and social care provider Care UK as Group Medical Director, with responsibility for over 500,000 patients and services users annually.
Hilary has helped transform several UK regional health systems and redesign care pathways for chronic conditions within London, implementing new models emphasizing prevention and support. She advised Singapore’s Ministry of Health to reconfigure services for its five million people, integrating acute, primary and community care to improve the patient experience.
A highly influential national figure, Hilary was a member of the UK General Medical Council from 1994-2003 and from 2008-2010 was a Leadership Associate of the Kings Fund, a leading UK policy think-tank for quality and health service integration.
Hilary is a Fellow of the Royal College of Physicians, a Fellow of the Royal College of Radiologists, holds an MA from Cambridge University and a PhD from the University of London.